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XML Error Download Raw Data

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  • Darren
    replied
    Hello,

    This is a known issue an I apologize for the inconvenience. If you send me a private message with a contact email address I can go ahead and get a helpdesk ticket set up so I can add your kit to the list this is having a problem with. Again, I am very sorry for this trouble.

    -Darren
    Family Tree DNA

    Leave a comment:


  • queenbeach
    started a topic XML Error Download Raw Data

    XML Error Download Raw Data

    Hello,

    I am trying to download my raw data and I am getting an xml empty page. These results are two weeks old and should be available.

    It is for kit # B62480

    Please help...

    Thank you!
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