Shipping delay

[Alexey_Minko]

Delay

Hello. My kit from Russia was delivered to FTDNA at 03 Aug 2015. It`s ok. But it delayed again! Today I checked a status on FTDNA`s site and I saw a status "Pending" instead "Received". Why? Sorry for offtop.

[K. L. Adams]

Hello. My kit from Russia was delivered to FTDNA at 03 Aug 2015. It`s ok. But it delayed again! Today I checked a status on FTDNA`s site and I saw a status "Pending" instead "Received". Why? Sorry for offtop.

Did USPS show it received on 03 Aug 2015 or did ftDNA send you a email notification the kit was received?

I have seen a delay before as to when the mail service states it as delivered verses the date it was processed in by ftDNA.

I do have another kit mailed and it is now in the North Houston Mail Center. I'll post the results for this kit and keep an update going to see how long it takes to get batched.

From: [email protected]

Shipment Activity Location Date & Time
________________________________________
Arrived at USPS Destination Facility NORTH HOUSTON, TX 77315 August 5, 2015 8:57 pm
Departed USPS Facility PENSACOLA, FL 32522 August 5, 2015 2:42 am
Arrived at USPS Origin Facility PENSACOLA, FL 32522 August 4, 2015 11:40 pm
Accepted at USPS Facility PENSACOLA, FL 32522 August 4, 2015 10:40 pm
________________________________________

[mattn]

Hello. My kit from Russia was delivered to FTDNA at 03 Aug 2015. It`s ok. But it delayed again! Today I checked a status on FTDNA`s site and I saw a status "Pending" instead "Received". Why? Sorry for offtop.

It won't change from "Pending" to "Received" until it is scanned into the system which can take several business days depending on how many bags of kits were delivered. Once it is scanned and "Received" usually it will be batched on that Wednesday.

[Alexey_Minko]

I rechecked a status. There is a "Pending" now. Im not received a notification about receiving my kit by lab.