Announcement

Collapse
No announcement yet.

Postal Delay

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • #16
    I actually received an email yesterday telling me it had arrived! Going by some of the threads on here, I didn't think that was something ftdna did. Maybe things are looking up at customer services!

    Comment


    • #17
      just a guess...

      I have worked for the USPS for more than 12 years now in different areas of mail processing and delivery. I do not have personal knowledge of how FT-DNA receives their mail. I also do not have personal knowledge of the inner workings of the postal processing facility on "Planet Houston".

      Having said that, I can say there is a service named "will call" for which companies pay a fee. Their mail is held (usually at a post office, but I suppose it could also be at the processing facility) until such time that the company sends someone to fetch it. This is typically on a daily basis, but can be more random, depending on the company's whim and staffing. From the descriptions I've read here, I would guess that FT-DNA has will-call.

      @K.L. Adams: To the best of my knowledge the USPS doesn't play hoaxes. Your 9:09pm delivery might have been the actual time the package was scanned delivered into the FT-DNA sack/tub/bin (assuming they do have will call).

      k.

      Comment


      • #18
        Originally posted by GoofusBroadway View Post
        I have worked for the USPS for more than 12 years now in different areas of mail processing and delivery. I do not have personal knowledge of how FT-DNA receives their mail. I also do not have personal knowledge of the inner workings of the postal processing facility on "Planet Houston".

        Having said that, I can say there is a service named "will call" for which companies pay a fee. Their mail is held (usually at a post office, but I suppose it could also be at the processing facility) until such time that the company sends someone to fetch it. This is typically on a daily basis, but can be more random, depending on the company's whim and staffing. From the descriptions I've read here, I would guess that FT-DNA has will-call.

        @K.L. Adams: To the best of my knowledge the USPS doesn't play hoaxes. Your 9:09pm delivery might have been the actual time the package was scanned delivered into the FT-DNA sack/tub/bin (assuming they do have will call).

        k.
        That is logical explanation, it has been a long time since I seen a mailman delivering mail at 9:00 PM at night.

        Also, ftDNA has not recorded the kit received as of today, which means it is probably sitting in a bin waiting on a pick up.

        Comment


        • #19
          Yes, the carriers are rarely delivering mail at that hour. If FT-DNA has will-call, the package will be scanned delivered as it's put into whatever equipment USPS uses to hold FT-DNA's mail.

          "Also, ftDNA has not recorded the kit received as of today, which means it is probably sitting in a bin waiting on a pick up."

          Or... it could be FT-DNA has already picked it up and just hasn't gotten your package yet to record it.

          Sending packages to large companies like this one, I always recommend tracking. As I recall with FT-DNA packages, the number is already attached to the package when you get it. When you mail it back, make sure to tell the clerk you want tracking. They'll scan that number (and charge you a small fee). The tracking number will be on your receipt.

          Again: I do not know for a fact that FT-DNA uses will-call, but that's what it sounds like to me. (other people's mileage may vary)

          k.

          Comment


          • #20
            I had a kit take more than 5 weeks to get from IL to Houston, and another take over 4 weeks to get from Tucson to Houston. Definitely keep tracking info on all kits sent! Most of my other kits took less than a week from both IL and Tucson to Houston. Never know when the kit will mysteriously disappear for awhile in the mail before finally arriving!

            Comment


            • #21
              Originally posted by GoofusBroadway View Post
              I have worked for the USPS for more than 12 years now in different areas of mail processing and delivery. I do not have personal knowledge of how FT-DNA receives their mail. I also do not have personal knowledge of the inner workings of the postal processing facility on "Planet Houston".

              Having said that, I can say there is a service named "will call" for which companies pay a fee. Their mail is held (usually at a post office, but I suppose it could also be at the processing facility) until such time that the company sends someone to fetch it. This is typically on a daily basis, but can be more random, depending on the company's whim and staffing. From the descriptions I've read here, I would guess that FT-DNA has will-call.

              @K.L. Adams: To the best of my knowledge the USPS doesn't play hoaxes. Your 9:09pm delivery might have been the actual time the package was scanned delivered into the FT-DNA sack/tub/bin (assuming they do have will call).

              k.
              From FTDNA Facebook post:

              "Our post office collects incoming kits until they have a few large bags and then they are all delivered together."

              Comment


              • #22
                Originally posted by travers View Post
                From FTDNA Facebook post:

                "Our post office collects incoming kits until they have a few large bags and then they are all delivered together."
                So, a built-in delay at the Houston post office end.

                Presumably that's the arrangement that suits FTDNA management, or it would have arranged a daily collection via its own staff.

                Comment


                • #23
                  Originally posted by GoofusBroadway View Post
                  To the best of my knowledge the USPS doesn't play hoaxes.
                  I strongly suspect that they do. More precisely, I suspect that some USPS personnel simply mark packages delivered at the end of the workday, even if they didn't "get around" to delivering them.

                  For the second time now, a package intended for me has been marked as delivered even though it did not really arrive yet. Look at the suspicious timestamp:

                  May 30, 2015 , 5:01 pm
                  Delivered, In/At Mailbox
                  AURORA, IL 60502

                  5:01 pm, also known as quitting time. Just as happened last time, I suspect that the carrier will "get around" to delivering my package today.

                  Needless to say, I live in an ordinary single-family home. I do not have any kind of will-call service, post office box, or other such arrangement.

                  Comment


                  • #24
                    Originally posted by travers View Post
                    From FTDNA Facebook post:

                    "Our post office collects incoming kits until they have a few large bags and then they are all delivered together."
                    Yeah... the post office wouldn't do this unless FT-DNA authorized it.

                    k.

                    Comment


                    • #25
                      Originally posted by K. L. Adams View Post
                      Not bad on this kit of mine being delivered. I asked for email updates. Interesting that it was delivered at 9:09 pm. I am assuming that it is a drop box of some type for ftDNA or the actual time is a hoax.


                      On Time
                      Expected Delivery Date: May 29, 2015

                      Service Type: USPS Tracking™
                      Shipment Activity Location Date & Time
                      -------------------------------------------------------------------------------------------------------------------
                      Delivered HOUSTON, TX 77008 May 28, 2015 9:09 pm
                      Arrived at Post Office HOUSTON, TX 77008 May 28, 2015 12:18 pm
                      Departed USPS Origin Facility HOUSTON, TX 77201 May 27, 2015 5:21 pm
                      Arrived at USPS Origin Facility HOUSTON, TX 77201 May 27, 2015 5:18 pm
                      Departed USPS Facility PENSACOLA, FL 32522 May 26, 2015 10:14 pm
                      Arrived at USPS Facility PENSACOLA, FL 32522 May 26, 2015 9:21 pm
                      Departed Post Office MILTON, FL 32570 May 26, 2015 6:34 pm
                      Acceptance MILTON, FL 32570 May 26, 2015 10:56 am
                      A little bit of follow up. ftDNA provided email notification today that the kit listed above was received by the lab @ 6/1/2015 10:20 AM, today.

                      Not too bad, but you can see how long it takes on average (normal?) for a kit to arrive at ftDNA after it is mailed.

                      The clock does not start ticking until the kit is batched, so this will be a good test to see how long this takes.

                      Comment


                      • #26
                        I Ordered 2 kits on the 30th April from Ireland and they arrived on the 13th May, they were posted from Ireland back to Texas on the 20th May, they arrived in the US on the 21st May, 1 was marked as delivered on the 28th May, I got tracking notification email, the second wasn't marked as delivered until yesterday but delivery date was also 28th May, I got 2 emails from ftdna yesterday saying both kits were recievd..

                        delivery emails from ftdna were sent the last 2 times I ordered kits about a week after they showed up in their systems as being recieved...

                        Comment


                        • #27
                          No Authorized Recipient Available twice

                          what happened to FTDNA? No Authorized Recipient Available twice

                          Date & Time Status of Item Location

                          June 3, 2015 , 11:25 am Notice Left (No Authorized Recipient Available) HOUSTON, TX 77008

                          We attempted to deliver your item at 11:25 am on June 3, 2015 in HOUSTON, TX 77008 and a notice was left because an authorized recipient was not available. You may arrange redelivery by visiting http://www.usps.com/redelivery or calling 800-ASK-USPS, or may pick up the item at the Post Office indicated on the notice. If this item is unclaimed after 5 days then it will be returned to the sender.

                          June 2, 2015 , 10:46 am Notice Left (No Authorized Recipient Available) HOUSTON, TX 77008
                          June 2, 2015 , 10:19 am Out for Delivery HOUSTON, TX 77008
                          June 2, 2015 , 10:09 am Sorting Complete HOUSTON, TX 77008
                          June 2, 2015 , 10:08 am Arrived at Post Office HOUSTON, TX 77008

                          Comment


                          • #28
                            Originally posted by owen View Post
                            what happened to FTDNA? No Authorized Recipient Available twice

                            Date & Time Status of Item Location

                            June 3, 2015 , 11:25 am Notice Left (No Authorized Recipient Available) HOUSTON, TX 77008

                            We attempted to deliver your item at 11:25 am on June 3, 2015 in HOUSTON, TX 77008 and a notice was left because an authorized recipient was not available. You may arrange redelivery by visiting http://www.usps.com/redelivery or calling 800-ASK-USPS, or may pick up the item at the Post Office indicated on the notice. If this item is unclaimed after 5 days then it will be returned to the sender.

                            June 2, 2015 , 10:46 am Notice Left (No Authorized Recipient Available) HOUSTON, TX 77008
                            June 2, 2015 , 10:19 am Out for Delivery HOUSTON, TX 77008
                            June 2, 2015 , 10:09 am Sorting Complete HOUSTON, TX 77008
                            June 2, 2015 , 10:08 am Arrived at Post Office HOUSTON, TX 77008
                            Did you by any chance request a signature?

                            W. (Mr.)

                            Comment


                            • #29
                              Good news! It was Delivered just now! The kit owner feel very anxious about it before.

                              June 3, 2015 , 3:06 pm Delivered HOUSTON, TX 77008

                              It is International mail.

                              Postal Product:Priority Mail Express International™
                              Features:PO to Addressee
                              Last edited by owen; 3 June 2015, 04:44 PM.

                              Comment


                              • #30
                                Big postal delay from Russia!

                                Hello all! I sent a kit to FTDNA at 8th July 2015 from Moscou. And when my kit was imported in USA I saw in my tracking miracles! First big delay was in Teterboro, second -in North Houston TX77315!! You can see my track http://trackitonline.ru/?tn=RA369864446RU
                                and USPS track https://tools.usps.com/go/TrackConfi...=RA369864446RU
                                I dont understand why my parcel walks in USA. What should I do? Help me, please

                                Comment

                                Working...
                                X