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  • Sorry, Can't Gripe

    My experience with FTDNA has been great so far. I ordered up an MtFull and YDNA111 and both were put into batch 616. Delayed dates for the end of June had been posted but a week ago the MtFull was completed and today I got my Y111 results. Scraping the heck out of my cheeks must have payed off.

  • #2
    Originally posted by LesRostad View Post
    My experience with FTDNA has been great so far. I ordered up an MtFull and YDNA111 and both were put into batch 616. Delayed dates for the end of June had been posted but a week ago the MtFull was completed and today I got my Y111 results. Scraping the heck out of my cheeks must have payed off.
    You were lucky.

    Batch 607 (YDNA 37 to 111) - Batched 01/28/2015 pushed out again - (6/17-7/1). I called several times and was assured they would check with the labs and email back to let me know what the issue is. To date, I have received one email response out of the several that were promised.

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    • #3
      Originally posted by LesRostad View Post
      My experience with FTDNA has been great so far. I ordered up an MtFull and YDNA111 and both were put into batch 616. Delayed dates for the end of June had been posted but a week ago the MtFull was completed and today I got my Y111 results. Scraping the heck out of my cheeks must have payed off.
      That is a really good piece of news. Thank you for sharing!

      If you know, can you tell us whether your matches (both mtDNA and Y-DNA) can see you as matching them?

      W. (Mr.)

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      • #4
        lucky you !!

        There seems to be no patterns here- y from Batches before 616 are still waiting.

        Bizarre

        Hope you find lots of good matches

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        • #5
          I don't think it has much to do with scraping. On my grandfather's kit:

          37 markers: 14 days
          37 to 67 markers: 21 days
          DF13 snp: 28 days
          DF41 snp: 137 days
          FGC5496 snp: 118 days
          CTS1751 snp: 8 days
          mtDNA Plus: 36 days

          The DF41 and FGC5496 snp's were purchased during holiday sales and though FTDNA kept saying that the tests were failing, I think that, in fact, the batch kept getting delayed because they were too swamped. It certainly couldn't have been an issue of scraping, or the sample, since some tests came in way fast while others lagged.

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          • #6
            Originally posted by Littlest bit View Post
            I don't think it has much to do with scraping.
            That's just an excuse FTDNA's apologists were using for a while to explain slow processing times. They were essentially blaming the customer by saying tests were failing due to poor sample quality.

            I don't think there are very many people who still believe that to be the case.

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            • #7
              No Gripes from me, yet

              I have two kits "in process". One a Family Finder and Y67; the other a Y67. Both mailed to FTDNA on April 24, one from LA, the other Dallas. Both were acknowledged as received on May 7 and assigned Batch 621 with same dates for the Y67 test of 6-17 to 7-1; the FF expected 5-27 to 6-10. My Origins results show up on the FF test IF I go out specifically to look for them, as in no notification or any other indication they are there. Yesterday, 5/31, there was 1 match showing up on the FF match list, today it is not there. I'm not sure if the My Origins is complete due to the main page not indicating results are there, but it seems early, so no gripes here, yet.

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              • #8
                Glad you had good experiences! Mine have been mostly good. My biggest issue has been the postal service delays. I also have ONE mtDNA kit that is taking FOREVER (well, I am impatient but delayed many times). Overall, my experience has been good, but I am getting weary with that one kit!

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                • #9
                  I really had great luck for the past 3-4 years of dealing with FTDNA-I have encouraged many many people to test with them. BUT now for over 5 days I am having problems just accessing my kits so yep, this is a gripe. A project has come to a complete halt.......

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                  • #10
                    Okay, now I'm grumbling. My brother's results have been up and down. This morning they were there. I just logged in and poof they are gone again, but this time there are new dates for when "the results" will be completed. huh? New dates for everything. My question: I downloaded his match list days ago. Is that list not accurate?

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                    • #11
                      As a project administrator, I am also quite disturbed by the way that test results come, go, then eventually come back again--all without any notification either to the project member or to the administrator.

                      At the very least, the customer's account should display a message in bold red lettering:

                      "Your results for this test have been temporarily withdrawn for further quality assurance; they will return soon."

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                      • #12
                        Just checked his again. The main page shows "Awaiting results" and when I click that there are new dates indicating 6/24 - 7/8 for FF and August dates for the Y67. However, if I click on "My FTDNA" on the top, drop down to FF, then matches, the matches are there. Obviously there are problems and perhaps they are working on the system right now, making part of it up and part down.

                        I do find it odd that I match my brother at over 2800 cM, yet 1/2 of my matches don't match him and 1/2 of his matches don't match me. Is that normal?

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                        • #13
                          Originally posted by Renegade6008 View Post
                          [----] I do find it odd that I match my brother at over 2800 cM, yet 1/2 of my matches don't match him and 1/2 of his matches don't match me. Is that normal?
                          If you are not identical twins, then as a layman I think that in the ideal world 50% would be the number. However, not on close or immediate matches!

                          W. (Mr.)

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                          • #14
                            W,

                            No, he and I are not identical twins, however we do have sisters who are identical twins. I should test them and get a better idea of the similarities to expect (and not expect) with siblings. lol That will be the day I have nothing to do and just want to play around.

                            Thanks for confirming our results are "normal/expected".

                            Comment


                            • #15
                              Originally posted by Renegade6008 View Post
                              W,

                              No, he and I are not identical twins, however we do have sisters who are identical twins. I should test them and get a better idea of the similarities to expect (and not expect) with siblings. lol That will be the day I have nothing to do and just want to play around.

                              Thanks for confirming our results are "normal/expected".
                              On identical twins...

                              DNA research has recently found that twins can be distinguished by their DNA, however I understood that the differences are so small that they were for years eluding detection. Net result? For any DNA testing, we can ordinarily order, the testing would not see differences between identical twins.

                              The test reports for identical twins might not be identical on every single position for some types of tests, but it would be due to DNA test technology limitations that possibly different positions are not read for each twin. (The same situation if one person submitted themselves to testing twice, there might be a couple of differences between the tests.)

                              W. (Mr.)

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