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  • Matches ??

    I keep getting informed that have new matches, yet when I look there are no new persons or no new match dates. All are the same as original. Am I looking in the wrong place?

  • #2
    If this is Family Finder

    New matches will not be seen unless you click on Match Date or the new match is the closest relationship. Otherwise you just see your matches sorted by relationship.

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    • #3
      Originally posted by JDP1144 View Post
      New matches will not be seen unless you click on Match Date or the new match is the closest relationship. Otherwise you just see your matches sorted by relationship.
      I am not the OP but have had the same problem for some time now--it's very annoying.

      I do click the Match Date but it still doesn't show new matches. For example, today I got a notification of a new Y-DNA25 match. When I sort by Match Date, the last match for either Y-DNA12, Y-DNA25 or Y-DNA 37 is March 31, 2015. (Today is May 16, 2015.)

      David

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      • #4
        http://forums.familytreedna.com/showthread.php?t=37737

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        • #5
          Match notifications have been broken for years.

          Now apparently their whole matching system is having problems.

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