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  • #76


    You're welcome

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    • #77
      My latest test sample has slipped again (Batch 615). This time, at least, it says it failed QC. I have never had a sample fail QC before. What happens if they didn't get enough DNA or it is contaminated or something like that? Is it simply another collection kit that gets sent out, or is it another full charge?

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      • #78
        Originally posted by matthannan View Post
        My latest test sample has slipped again (Batch 615). This time, at least, it says it failed QC. I have never had a sample fail QC before. What happens if they didn't get enough DNA or it is contaminated or something like that? Is it simply another collection kit that gets sent out, or is it another full charge?
        Please check whether you have data in myOrigins.

        It could be an automated message...

        W. (Mr.)

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        • #79
          Oh! Look at that!
          Thank you!
          That is a good sign, right?

          Thank you! My 1st cousin 1x removed will be tickled. He thought he messed up the test.

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          • #80
            Originally posted by matthannan View Post
            Oh! Look at that!
            Thank you!
            That is a good sign, right?

            Thank you! My 1st cousin 1x removed will be tickled. He thought he messed up the test.
            That means that your data was processed by the lab. Please ignore whatever automatic e-mail you might be getting

            When everything will be available? Well..., I have no idea. The original announcement from FTDNA gave the ETA for the last Friday evening, then it was postponed to yesterday, but storms and floods in the Houston area must be causing some delays over the last 48 hours.

            W. (Mr.)

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            • #81
              Understood about the weather impact.

              Thanks for the clarification.

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              • #82
                Originally posted by matthannan View Post
                My latest test sample has slipped again (Batch 615). This time, at least, it says it failed QC. I have never had a sample fail QC before. What happens if they didn't get enough DNA or it is contaminated or something like that? Is it simply another collection kit that gets sent out, or is it another full charge?
                Had similar message:
                06/17/2015 - 07/01/2015 - Your sample has failed to pass quality control. If we need additional sample or action from you to continue, an email will be sent to the primary email address on the account. Thank you for your patience.

                I called after receiving this one and was told that was not the issue as they have not even opened my second vial.

                Batch 607 (YDNA 37 to 111) - Batched 01/28/2015

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                • #83
                  My kit in batch 615 said completed on 28/5/15.Great I thought, but there was no matches or no download raw data. Now it has reverted back to the previous message about failing quality control and results should be available 10/6/15-24/6/15.I thought the current turnaround for FF was 5-6 weeks. It was batched on 25/3/15, actually I have just checked the order history, it still states that FF was completed on 28/5/15

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                  • #84
                    Able to download Raw Data

                    Just a heads up; I am able to download my Raw Data....still no matches on Chrom. Browser or Matches or Matrix etc.
                    Now if Gedmatch would just co-operate with me I would be dandy.....

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                    • #85
                      Re: Able to download Raw Data

                      Originally posted by LadyAlaise View Post
                      Just a heads up; I am able to download my Raw Data....still no matches on Chrom. Browser or Matches or Matrix etc.
                      Now if Gedmatch would just co-operate with me I would be dandy.....
                      Thank you for the update!

                      Possibly everybody who could see their populations in myOrigins can now download their raw data.

                      W. (Mr.)

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                      • #86
                        Still cannot download raw data.

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                        • #87
                          Originally posted by defcrow View Post
                          Still cannot download raw data.
                          That's baaaaad...

                          And thank you for telling us, at least I am not overly optimistic now.

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                          • #88
                            Raw data downloaded. Hopefully the full results should be available next week.

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                            • #89
                              Originally posted by defcrow View Post
                              Raw data downloaded. Hopefully the full results should be available next week.
                              That is way better than 10 hours earlier

                              W. (Mr.)

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                              • #90
                                Yes it is! I just really hope my full results (FF matches etc) come in this week!!

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