I just sent this message to FamilyTreeDNA's help desk about problems with the Houston TX postal system. This is at least the 3rd time I've complained to them to check into the returning sample kits getting stuck in Houston TX main facility and not being delivered to FTDNA's office promptly. One sample kit with executed swabs being returned has been stuck in Houston TX since 26 Feb 2015. Here are the tracking numbers to see yourself what I mean about packets being stuck in the Houston TX Post Office. These are the standard business reply envelopes that FTDNA sends out with the sampling kits for the customer to send them back:
Stuck in Mail Sample Packet #1. https://tools.usps.com/go/TrackConfi...40%208364%2033
Stuck in Mail Sample Packet #2. https://tools.usps.com/go/TrackConfi...86%200440%2065
Is anyone else having issues with sampling kits of FTDNA not moving swiftly outbound or inbound and getting stuck in the Houston TX main postal location for days and days and not put promptly out for delivery to FTDNA's office. Are my kits being jinxed or are others having these problems too? I'll be interested to hear if more are seeing this same problem. I can be reached privately too via: http://www.kerchner.com/contact.htm Charles Kerchner, Project Admin for many projects since 2001. P.S. For any FTDNA staff members reading this, this kit number involved in two attempts to get samples back to FTDNA is: 401167
Stuck in Mail Sample Packet #1. https://tools.usps.com/go/TrackConfi...40%208364%2033
Stuck in Mail Sample Packet #2. https://tools.usps.com/go/TrackConfi...86%200440%2065
Is anyone else having issues with sampling kits of FTDNA not moving swiftly outbound or inbound and getting stuck in the Houston TX main postal location for days and days and not put promptly out for delivery to FTDNA's office. Are my kits being jinxed or are others having these problems too? I'll be interested to hear if more are seeing this same problem. I can be reached privately too via: http://www.kerchner.com/contact.htm Charles Kerchner, Project Admin for many projects since 2001. P.S. For any FTDNA staff members reading this, this kit number involved in two attempts to get samples back to FTDNA is: 401167
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