Batch 603 results

[M.B.]

Yes, helpdesk said it has 2-3 weeks left of testing.

I really hope they will refund 100% and offer you another testing for free!
Nothing less would reconcile me after such an outrageous delay! Maybe.

[owen]

Are you serious? You are waiting since last year?

Yes, helpdesk said it has 2-3 weeks left of testing.

[M.B.]

Y12 to Y67
Ordered 11/26/2014 599
Batched 12/04/2014 599
Completed Pending 599

Expected 07/08/2015 - 07/22/2015

Are you serious? You are waiting since last year?

[owen]

Y12 to Y67
Ordered 11/26/2014 599
Batched 12/04/2014 599
Completed Pending 599

Expected 07/08/2015 - 07/22/2015

[hokiejane]

And the last 13 markers are in! I didn't get email notification, but as admin of the project, I started getting match notifications and went to check. Interestingly, the match date for matching with these new results are shown as 06/03 and not 06/26 when the last markers were posted.


Ordered 12/28/2014 603
Batched 01/01/2015 603
Completed 06/03/2015 603
Completed 06/03/2015 603
Completed 06/26/2015 603

Final results pushed back again, but 17 markers of the 30 marker upgrade have been posted.

Ordered 12/28/2014
Batched 01/01/2015 603
Completed 06/03/2015 603
Completed 06/03/2015 603

Expected Date: 06/24/2015 - 07/08/2015

[263026]

kit 278248
YDNA 37-67

Ordered 12/27/2014 603
Batched 01/01/2015 603
Completed Pending 603

kit 276302
YDNA 37-67

Ordered 12/29/2014 603
Batched 01/01/2015 603
Completed Pending 603

"Expected Date" 07/08/2015 - 07/22/2015

[craigkg]

I'm surprised that FTDNA hasn't already sent you a new sample kit.

When and if that occurs, make sure you uncle makes good scrapes. My recommendation is to get him to scrape very first thing after waking up in the morning before doing anything else, over two days, one sample each day.

The sample is known to be good. The 37 marker test, a SNP and the Big Y tests all came back no problem and on time. I've never gotten an indication that the second vial has had to be used for any of the tests. According to others, there was something that changed in the process for Batch 603 because some product was no longer available for the old process. As a result, all of Batch 603 has seemed to have had problems.

In general, the Y67 upgrades seem to be slow all around. I had one completed in May that took 164 days from the batch date. This one is already at 178 and counting with results not expected for another 2 weeks at least. My two other Y67's took 89 days and 99 days.

[gtc]

My uncle's sample ended up in Batch 603 and now, 25 weeks after being batched, I'm still left waiting for the results. The most recent expected date was 06/24/2015 - 07/08/2015, but on Wednesday it got bumped for at least the sixth time to 07/08/2015 - 07/22/2015 with the note "Your sample has failed to pass quality control at least once." I've gotten that three times now and still not a single panel posted.

I'm surprised that FTDNA hasn't already sent you a new sample kit.

When and if that occurs, make sure you uncle makes good scrapes. My recommendation is to get him to scrape very first thing after waking up in the morning before doing anything else, over two days, one sample each day.

[craigkg]

Still waiting on Y67 upgrade

My uncle's sample ended up in Batch 603 and now, 25 weeks after being batched, I'm still left waiting for the results. The most recent expected date was 06/24/2015 - 07/08/2015, but on Wednesday it got bumped for at least the sixth time to 07/08/2015 - 07/22/2015 with the note "Your sample has failed to pass quality control at least once." I've gotten that three times now and still not a single panel posted.

[hokiejane]

Final results pushed back again, but 17 markers of the 30 marker upgrade have been posted.

Ordered 12/28/2014
Batched 01/01/2015 603
Completed 06/03/2015 603
Completed 06/03/2015 603

Expected Date: 06/24/2015 - 07/08/2015

[263026]

Originally Posted by 263026 View Post
kit 283973
yDNA 12-67
Ordered 12/30/2014 603
Batched 01/01/2015 603
Completed Pending 603

new "Expected Date" 05/06/2015 - 05/20/2015

--
kit 278248
YDNA 37-67

Ordered 12/27/2014 603
Batched 01/01/2015 603
Completed Pending 603

new "Expected Date" 05/06/2015 - 05/20/2015

--
kit 276302
YDNA 37-67

Ordered 12/29/2014 603
Batched 01/01/2015 603
Completed Pending 603

new "Expected Date" 05/06/2015 - 05/20/2015

Unbelievable, but still in status "Pending"

new "Expected Date" 06/10/2015 - 06/24/2015

283973 Y67
Ordered 12/30/2014 603
Batched 01/01/2015 603
Completed 06/03/2015 603

[hokiejane]

Unbelievable, but still in status "Pending"

new "Expected Date" 06/10/2015 - 06/24/2015

Same here on my cousin's kit. It's pushed back to those same dates.

[263026]

kit 283973
yDNA 12-67
Ordered 12/30/2014 603
Batched 01/01/2015 603
Completed Pending 603

new "Expected Date" 05/06/2015 - 05/20/2015

--
kit 278248
YDNA 37-67

Ordered 12/27/2014 603
Batched 01/01/2015 603
Completed Pending 603

new "Expected Date" 05/06/2015 - 05/20/2015

--
kit 276302
YDNA 37-67

Ordered 12/29/2014 603
Batched 01/01/2015 603
Completed Pending 603

new "Expected Date" 05/06/2015 - 05/20/2015

Unbelievable, but still in status "Pending"

new "Expected Date" 06/10/2015 - 06/24/2015

[hokiejane]

Thanks for responding.

Yes, I'm in the exact same boat with my cousin. The dates have just been pushed out again with the exact same reason cited.

Y-DNA67

Ordered 12/28/2014 603
Batched 01/01/2015 603
Completed Pending 603

603 05/20/2015 - 06/03/2015

Your sample has failed to pass quality control at least once. If we have additional sample, we are already retesting. If we do not have sample, we have sent you an email with instructions.

[LBT79]

Are you still waiting for Y results from Batch 603.

Yes. I've been waiting since Christmas. Today I had a look and my batch date was moved back again and this is what they have to say.

"Your sample has failed to pass quality control at least once. If we have additional sample, we are already retesting. If we do not have sample, we have sent you an email with instructions. You may also request information by sending a request and choosing the Test Status category here: https://www.familytreedna.com/contact.aspx#contactForm"

So far no email from them so I'm hoping they have enough sample to retest.