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Nothing here either and still no answer from Darren. PM was sent first thing in the morning on the 3rd, reply he'd checked dated the 5th, I wonder if he'll even get back to my by the 8th?
Still no results but did get a note from Darren yesterday, the 5th, he will check with the lab and reply via email. The 8th is coming up quickly, will it again be pushed back?
My expected return date has been changed from 2/25, 3/8, 3/25, 4/8. Since we are fast approaching 4/8 I'm wondering what my 5th date will be. So have some Y37 in batch 603 received theirs? Not sure why we have not been offered refund.
When large portions of batches "fail", I suspect that it isn't the dna quality ...
We think the same way. When this kit was in a Family Finder batch didn't seem many got them back either, had to be rerun, so how often is this happening and WHY is it happening?
Nothing here either so I've taken Darren up on his offer, lets see what answer I get this time and how long it takes to get that answer.
What would cause such a large number of kits having to be rerun? My kit had to be rerun for the family finder test as well, I find that quite interesting in that no new kit has been required yet it doesn't pass either time on the first run?
I am thinking at this point any Y-DNA tests in batch 603 are in rerun. You can always contact the helpdesk at https://www.familytreedna.com/contact.aspx or send me a private message with kit number and a contact email address.
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