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  • #61
    still waiting

    Still waiting..sent my sample and paid in January, BATCH 609 for Y DNA 37 marker test.

    Very concerned with this company..seems like too many problems with their lab, and communicating with their clients. Something is very wrong ...too many seem to fail quality review. wonder what is really going on

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    • #62
      Originally posted by jova99 View Post
      Still waiting..sent my sample and paid in January, BATCH 609 for Y DNA 37 marker test.

      Very concerned with this company..seems like too many problems with their lab, and communicating with their clients. Something is very wrong ...too many seem to fail quality review. wonder what is really going on
      If the message about the quality review is correct, that is actually a very good thing. As it means that ultimately you would be getting the correct results, not just some results.

      And yes, communication not only could, but should be better...

      W. (Mr.)

      P.S.
      There are very many reasons when a delay is mandated, for example if your DNA turns out to be similar to someone working in the lab, additional checks are done to exclude cross-contamination.

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      • #63
        Y-DNA37 to 111 (Batch 607)
        Ordered 01/24/2015
        Batched 01/28/2015
        Completed 06/05/2015

        mtDNA Plus (Batch 607)
        Ordered 01/24/2015
        Batched 01/28/2015
        Completed 03/02/2015

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        • #64
          Originally posted by 263026 View Post
          kit 278167

          YDNA 12-25

          Ordered 01/23/2015 607
          Batched 01/28/2015 607
          Completed Pending 607

          "Expected Date" 04/22/2015 - 05/06/2015
          "Expected Date" 08/05/2015 - 08/19/2015

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          • #65
            Originally posted by 263026 View Post
            "Expected Date" 08/05/2015 - 08/19/2015
            I quote: "Worry not, please! FTDNA is a most reliable company but sometimes things happen which can cause delays. Your test results will come through although maybe not on the original time schedule. Hang in there. You are not the first person to have encountered a scheduling difficulty."

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