Announcement

Collapse
No announcement yet.

No Confirmation of Received by Lab

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • #16
    To be honest 1798 I didn't take much notice of them because I'm irish I just presummed that's what would come up and it was mostly British Isles and a tiny bit of I think mid Europe!

    Comment


    • #17
      No response to customer service email

      I sent an email to customer service 5 days ago. No response. No communication at all. I wish I had not trusted FamilytreeDNA. If they care for or respect customers, there is no evidence to show that. I regret signing up with them.

      Comment


      • #18
        My dad's kit was marked as received yesterday..
        There was very limited customer support over the holidays and I've seen on their Facebook page that there is a backlog.

        Comment

        Working...
        X