unlock

[[email protected]rcn.com]

Hi. I paid my money. I still cannot unlock matches.

[AngeliaR]

How long?

How long has it been since you unlocked it?

I had a few family transfers that went smoothly, but one that got "stuck" for more than 2 weeks and had to be backed out for a retry.

If it's been more than 2 - 3 work days, you may want to try and contact customer service for an assist.