Announcement

Collapse
No announcement yet.

Awaiting Results?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Awaiting Results?

    Is there anyway to find out the exact progress of your kit? All I can get from customer service is the longest it could take but nothing specific to me.

  • #2
    I was able to get specific test details after joining a Y-dna Project, and the group administrator contacted his ftdna liaison on my behalf. Then I found out test dates, and expected results (after failing the first run). They even told me the percentage that it failed by, which was very small. I have also found that making a phone call, rather than email, is better to press for more detailed information. Always ask for the rep's name for additional accountability.

    Comment

    Working...
    X