I cannot access my page again. I'm logging in and getting a blank page. This is now getting very old and bothersome. Get it fixed or goodbye.
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FTDNA Down again??????
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Originally posted by Rebekah Canada View PostHi,
All seems good from my home computer. What exactly is happening for you?
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Hi,
You are logging in here?
With our premier suite of DNA tests and the world’s most comprehensive matching database...your DNA has met its match!
Originally posted by Zaru View PostI cleared out all of the cookies a week ago and I should not have to do that again.
I am also using the Firefox browser.
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And now it works.
I am really at my ending point- but, there might be a bug on your site(or in my cache). Now that I think about it, this evening as I was trying to access the page from my browser history I was getting a security prompt for the sit- which had never happened before.
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Originally posted by Zaru View PostAnd now it works.
I am really at my ending point- but, there might be a bug on your site(or in my cache). Now that I think about it, this evening as I was trying to access the page from my browser history I was getting a security prompt for the sit- which had never happened before.
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This is the message that I receive by clicking FTDNA.com
This Connection is Untrusted
You have asked Firefox to connect securely to ftdna.com, but we can't confirm that your connection is secure.
Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?
If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.
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Hi,
I have a random thought on what is going on. I could be very very wrong. Personal users are not the only ones with caches. Some internet service providers also have them.
If you want to hear anguished misery, try our customer support team members when the "evil login loop" happens to them.
Originally posted by Zaru View PostAnd now it works.
I am really at my ending point- but, there might be a bug on your site(or in my cache). Now that I think about it, this evening as I was trying to access the page from my browser history I was getting a security prompt for the sit- which had never happened before.
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Hi,
I suggest not using the www.ftdna.com shortcut again. I know we love it, but I doubt it will be fixed anytime soon.
- Clear Cache
- Clear Cookies
- Clear Browsing History
- Update Bookmarks to always use HTTPS links.
<sigh>
Originally posted by Zaru View PostThis Connection is Untrusted
You have asked Firefox to connect securely to ftdna.com, but we can't confirm that your connection is secure.
Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?
If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.
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