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FTDNA Down again??????

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  • Zaru
    replied
    This is the message that I receive by clicking FTDNA.com

    This Connection is Untrusted

    You have asked Firefox to connect securely to ftdna.com, but we can't confirm that your connection is secure.

    Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
    What Should I Do?

    If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

    Leave a comment:


  • Zaru
    replied
    actually

    Originally posted by Rebekah Canada View Post
    Hi,

    You are logging in here?
    https://www.familytreedna.com/login.aspx
    I can access it from my phone, but not from my desktop using the link that you provided.

    Leave a comment:


  • mebrowndfw
    replied
    Originally posted by Zaru View Post
    And now it works.

    I am really at my ending point- but, there might be a bug on your site(or in my cache). Now that I think about it, this evening as I was trying to access the page from my browser history I was getting a security prompt for the sit- which had never happened before.
    A friend of mine used to have a similar issue, but quit using history and set ftdna.com as a bookmark and has had no trouble since. No clue what the problem was, though.

    Leave a comment:


  • Zaru
    replied
    And now it works.

    I am really at my ending point- but, there might be a bug on your site(or in my cache). Now that I think about it, this evening as I was trying to access the page from my browser history I was getting a security prompt for the sit- which had never happened before.

    Leave a comment:


  • Zaru
    replied
    I was, but..

    Now it's asking me to reset my password. Smh.

    Leave a comment:


  • Rebekah Canada
    replied
    Hi,

    You are logging in here?
    https://www.familytreedna.com/login.aspx

    Originally posted by Zaru View Post
    I cleared out all of the cookies a week ago and I should not have to do that again.

    I am also using the Firefox browser.

    Leave a comment:


  • Zaru
    replied
    I cleared out all of the cookies a week ago and I should not have to do that again.

    I am also using the Firefox browser.

    Leave a comment:


  • Zaru
    replied
    Originally posted by Rebekah Canada View Post
    Hi,

    All seems good from my home computer. What exactly is happening for you?
    When I log in I am brought to the infamous (of two weeks ago) "Gap 2.0" Log In page, which is blank. Then I click onto the FamilyTree logo, it brings me to the main site. Then I press "Myfamilytree" and it brings me back to the Gap 2.0 log in page.

    Leave a comment:


  • Rebekah Canada
    replied
    Puzzled

    Hi,

    All seems good from my home computer. What exactly is happening for you?

    Originally posted by Zaru View Post
    I cannot access my page again. I'm logging in and getting a blank page. This is now getting very old and bothersome. Get it fixed or goodbye.

    Leave a comment:


  • Zaru
    started a topic FTDNA Down again??????

    FTDNA Down again??????

    I cannot access my page again. I'm logging in and getting a blank page. This is now getting very old and bothersome. Get it fixed or goodbye.
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