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  • Problem loging into FTDNA

    For some reason, I cant log onto my FTDNA page.
    Anybody else having this problem?
    Brian

  • #2
    Hi,

    What page are you using? You should be OK from https://www.familytreedna.com/login.aspx
    Originally posted by Jdna View Post
    For some reason, I cant log onto my FTDNA page.
    Anybody else having this problem?
    Brian

    Comment


    • #3
      Thanks for the reply,
      Its something with Firefox, I'm able to log in on Chrome.
      Now to see whats wrong with Firefox.
      Brian

      Comment


      • #4
        Looks like an issue with an existing cookie from my.familytreedna.com. Try removing the cookies in firefox

        Comment


        • #5
          Originally posted by faulconer View Post
          Try removing the cookies in firefox
          That did it, Thanks much!
          Brian

          Comment


          • #6
            Cannot log in this morning

            Comment


            • #7
              Originally posted by Jdna View Post
              For some reason, I cant log onto my FTDNA page.
              Anybody else having this problem?

              Brian
              This past week I can't get on to the FTDNA site.It says SSL error.I am only able to get on the forum.

              Comment


              • #8
                I am able to log in this morning but since mid month,after I close my browser. I had to delete the cookie each time to log on.

                Comment

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