GAP Member Information Report - Last Sign In Date

[morrisondna FTDNA Customer Find all posts View Profile Close morrisondna]

Project members whose Last Sign In date was between July, 2017 and September 16, 2019 do not have that date displayed on the GAP Member Information Report. A date is displayed, but it is always an earlier date than this range. Members in this range who previously were reported to have a Last Sign In of "this week" or "this month", etc., during this time should show dates in this range, but none do.

[loobster FTDNA Customer Find all posts View Profile Close loobster]

There are a large number of people in my Family Finder Project listed as "Never Signed In". For every single one, at least one of us signed in to that Kit - often repeatedly before I created the Family Finder Project and could look at the info from the Project. Was thinking maybe that explained it - but the first two I looked at had results completed in 2016, so I know the kits were signed in to in 2016.

[morrisondna FTDNA Customer Find all posts View Profile Close morrisondna]

This is sign-in date problem is an issue that occurs on all three of the projects that I am admin for. A report has been submitted to FTDNA and acknowledged, but no response to the problem received yet.