Announcement

Collapse
No announcement yet.

FTDNA transfers to MyHeritage

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • FTDNA transfers to MyHeritage

    Hi Everyone!

    My aunt's Family Finder results came in on the 3rd of March 2019.
    Since then, I haven't been able to upload her FTDNA raw data to MyHeritage. I've tried a couple of times and there's always an error.
    Can anyone tell me how could I solve this problem? Is there a way to have the latest FTDNA raw data successfully uploaded on MyHeritage?

    Thanks in advance for your answers.

  • #2
    I have the same problem and My Heritage say it is about a change by FTDNA. I don't seem to be able to post on the FTDNA contact form either. I need FTDNA to sort it ASAP.

    Comment


    • #3
      The problem is My Heritage hasnt adapted their platform to accept the new V2 chip file format, even though FTDNA processes the kits in their labs for My Heritage.

      Comment

      Working...
      X