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Notes Not Being Saved

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  • Notes Not Being Saved

    Is anyone having problems with notes not being saved? I just tried about 5 times to save a note to a match.

  • #2
    I had the same problem a few weeks ago. I discovered I was signed into GAP, rather than my kit. Even though I have given myself "Advanced" access to my own kit. When I signed into my kit the notes were saved.

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    • #3
      That's an inconvenient change! I always access the accounts I manage for family members through GAP. I never sign into them individually and they never sign in ever!

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