Family Finder results disappeared

[Patricia 57]

When I click on to FamilyFinder, all the ‘cousins’ that were listed have disappeared and a message appears saying I have null results. Strange! I had pages of them.

[Jim Barrett]

Mine are there, including one dated today.

[KATM]

Try clearing your browser cache, logging out and in again, or using a different browser. If no joy with any of those, submit a support request, using the link "Customer Support" at the top right of the forum pages.

[Patricia 57]

Family finder

Thanks for your help, no success to date so will take your advice and contact Customer support.

[prairielad]

Check your match and email setting for family finder. They maybe be set to no