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  • Family Finder results disappeared

    When I click on to FamilyFinder, all the ‘cousins’ that were listed have disappeared and a message appears saying I have null results. Strange! I had pages of them.

  • #2
    Mine are there, including one dated today.

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    • #3
      Try clearing your browser cache, logging out and in again, or using a different browser. If no joy with any of those, submit a support request, using the link "Customer Support" at the top right of the forum pages.

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      • #4
        Family finder

        Thanks for your help, no success to date so will take your advice and contact Customer support.

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        • #5
          Check your match and email setting for family finder. They maybe be set to no

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