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Unable access matches..

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  • Unable access matches..

    I am unable to access Family Finder Matches on any of my several kits...

  • #2
    Me too. Glad it isn't just me. (Misery loves company.) Hope they fix it soon!

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    • #3
      I just did it without a problem and I did it several times yesterday.

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      • #4
        I only show a single match, my sister, in FF matches. Tried clearing/resetting the filter (which I don't recall ever using) but nothing changes. If I select to show Distant Relatives, e.g., nothing is displayed.

        Late last year the Y-DNA matches were all messed up. Don't they ever test their software changes???

        This site is so buggy I couldn't recommend it to my kids, who went with 23andme. Very frustrating because I've done several tests as has my sister, but now we're marooned here, or have to start over with another testing site, and hope it's not the same.

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        • #5
          Check your account settings. If you turned off automatic email notifications, it also reduces your matching. Many people do not understand this.

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          • #6
            Well, that was it. No idea how that happened. It turns out that besides my sister I only have Distant relations!

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