Get error when uploading ANcestryDNA

[timrogers]

How to up load

Can someone please advise at to where I can find instructions on how to upload an Ancestry mtdna file. Where can it be found in FTDNA site.

[Runwithit]

This worked for me

Big thanks to Ann for posting the solution, for those of you where it is still not working, I did the following,

1) Download your raw data from ancestry
2) Extract the .txt file from the zip file
3) Open the .txt file (it will take a while to load because there are so many lines)
4) Select ALL of the lines that start with #
5) Delete all of the lines that you just selected
6) Paste the following lines into the .txt document at the top so that they 'replace' all of the lines you just deleted:

#AncestryDNA raw data download
#This file was generated by AncestryDNA at: 05/28/2017 23:32:38 UTC
#Data was collected using AncestryDNA array version: V2.0
#Data is formatted using AncestryDNA converter version: V1.0
#Below is a text version of your DNA file from Ancestry.com DNA, LLC. THIS
#INFORMATION IS FOR YOUR PERSONAL USE AND IS INTENDED FOR GENEALOGICAL RESEARCH
#ONLY. IT IS NOT INTENDED FOR MEDICAL, DIAGNOSTIC, OR HEALTH PURPOSES. THE EXPORTED DATA IS

7) Save the file (it will take a little while to save because the file is quite big)
8) Re-upload the file to FTDNA like you did before

The above worked for me, my end file size was 17,685kb so file size doesn't make a difference. I agree it sucks that you have to do this, but who cares if it works and it's free

[CFegley]

I was having the same problems and error message as described. I found this thread. I opened the data file, change the "1" to "2", saved it, uploaded it and it worked. You don't even have to recompress. It will accept either .zip or .txt files.

I don't get it! I've tried everything and it doesn't work!

[sunkeeper]

I've tried all the different answers to the problem, even downloaded notepad++ to see if that worked but nope, nothing works. Changed line 3 and added in diagnostic. Any other suggestions?
#AncestryDNA raw data download
#This file was generated by AncestryDNA at: 08/16/2017 17:35:11 UTC
#Data was collected using AncestryDNA array version: V2.0
#Data is formatted using AncestryDNA converter version: V1.0
#Below is a text version of your DNA file from Ancestry.com DNA, LLC. THIS
#INFORMATION IS FOR YOUR PERSONAL USE AND IS INTENDED FOR GENEALOGICAL RESEARCH
#ONLY. IT IS NOT INTENDED FOR MEDICAL, DIAGNOSTIC, OR HEALTH PURPOSES. THE EXPORTED DATA IS
#SUBJECT TO THE AncestryDNA TERMS AND CONDITIONS, BUT PLEASE BE AWARE THAT THE
#DOWNLOADED DATA WILL NO LONGER BE PROTECTED BY OUR SECURITY MEASURES.
#WHEN YOU DOWNLOAD YOUR RAW DNA DATA, YOU ASSUME ALL RISK OF STORING,
#SECURING AND PROTECTING YOUR DATA. FOR MORE INFORMATION, SEE ANCESTRYDNA FAQS.
#
#Genetic data is provided below as five TAB delimited columns. Each line
#corresponds to a SNP. Column one provides the SNP identifier (rsID where
#possible). Columns two and three contain the chromosome and basepair position
#of the SNP using human reference build 37.1 coordinates. Columns four and five
#contain the two alleles observed at this SNP (genotype). The genotype is reported
#on the forward (+) strand with respect to the human reference.
rsid chromosome position allele1 allele2

[mpaloutz]

Change 1 to 2

I was having the same problems and error message as described. I found this thread. I opened the data file, change the "1" to "2", saved it, uploaded it and it worked. You don't even have to recompress. It will accept either .zip or .txt files.

[CFegley]

Been there, done that. Didn't work!

[Parameswara]

Why do you need to correct what is written in file?

Ancestry files should upload to FTDNA without modification now that they have started accepting their latest chip version

Download Ancestry zipped file and save, then upload to FTDNA with out unzipping.

http://forums.familytreedna.com/show...6&postcount=27

[prairielad]

CFegley I read some of the older posts in this thread and see some people are having issues with Ancestry file (unaltered one) failing to upload.

So if that is your issue, I understand your need to try and modify...

[prairielad]

Why do you need to correct what is written in file?

Ancestry files should upload to FTDNA without modification now that they have started accepting their latest chip version

Download Ancestry zipped file and save, then upload to FTDNA with out unzipping.

[CFegley]

downloaded new data files.
extracted the files.
opened extracted file in notepad++
corrected line 3.
replaced original file with corrected file.
compressed file back into a zipped folder.
uploaded to familytreedna.com/autosomal-transfer.

Now, instead of "corrupt/malformed" it just says it could not be uploaded.

What am I doing wrong?????

[OldFinneyKid]

Notepad++

After you install Notepad++, you can open the DNA text file from within the program if you know how. Alternatively, you can hover your mouse over the file name in your folder and press the right-click button for the options menu. One of those options will be to "Edit with Notepad++" -- This feature saves you from having to know how to locate and open your file from within Notepad++.
If you are on a Mac and do not have access to Notepad++ or another programming editor, you can use Adobe’s Brackets (it's also free).

[CFegley]

I know nothing about the tools, editing code, etc. I downloaded one of the notepad++ programs. I unzipped the file. I tried to "open" from within notepad++...but the .txt file wasn't visible to the program...? So, I had to open it in the regular notepad and copy it into notepad++. I made the change to the third line only (1 to 2.) Saved the file as a "normal text" file and compressed it into a zipped file. I attempted to upload it, but got the same error.

[nooni]

Operating System

Don't want to be obvious here, but just make sure the editor you use doesn't introduce additional (invisible) formatting problems. Rather than Windows Notepad or a word processor, I used an old programmer's editor, Notepad++, free download from the Internet. I made the change to a single digit in line 3 (from 1 to 2). I didn't bother with the other suggested change. I then saved the file, used 7-Zip to compress the file to ZIP. The resulting file was smaller than the original Ancestry download, but it still worked fine. I have done this for 4 kits in the last 2 days and they all failed before this change and worked afterward.

I was wondering if the OS could be affecting this. I was using a Mac computer to edit and recompress, and I know Notepad++ isn't compatible with Apple computers. Maybe I should try my hand on a Windows machine.

[OldFinneyKid]

Notepad++

Don't want to be obvious here, but just make sure the editor you use doesn't introduce additional (invisible) formatting problems. Rather than Windows Notepad or a word processor, I used an old programmer's editor, Notepad++, free download from the Internet. I made the change to a single digit in line 3 (from 1 to 2). I didn't bother with the other suggested change. I then saved the file, used 7-Zip to compress the file to ZIP. The resulting file was smaller than the original Ancestry download, but it still worked fine. I have done this for 4 kits in the last 2 days and they all failed before this change and worked afterward.

[CFegley]

I have been experiencing the same "error" message about the file being unsupported, "corrupt" or "malformed." This has happened on both my son's (which finished processing 8/12) and my husband's, which finished processing yesterday, 8/16. Ancestry is blaming FTDNA, saying it is their (FTDNA's) attempt to make people buy their tests and FTDNA says Ancestry has deliberately messed up the header so that it doesn't match the data in order to prevent people from using other services. Ancestry's response is that if that were the case, why would it still work on MyHeritage, Promethease, Codegen.en, DNA Land, etc.

I have opened/extracted the file, corrected "V1" to "V2" in line 3, as well as adding "Diagnostic" and then re-compressed the file and attempted to upload; yet, I am still getting the same error message. HELP!