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  • Origins

    I transferred my raw data from 23andme a week ago.
    Matches and Ancient origins works fine but Origins keep saying it will work in 24 hrs?

  • #2
    Originally posted by MaQ View Post
    I transferred my raw data from 23andme a week ago.
    Matches and Ancient origins works fine but Origins keep saying it will work in 24 hrs?
    Did you pay the $19?

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    • #3
      Originally posted by Frank Kelch View Post
      Did you pay the $19?
      Yes!

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      • #4
        MaQ,

        Can you please send me a private message with your kit number and a contact email address. There is a list I can add your kit to so the IT department can get this fixed. I am sorry for the trouble.

        -Darren
        Family Tree DNA

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        • #5
          Originally posted by Darren View Post
          MaQ,

          Can you please send me a private message with your kit number and a contact email address. There is a list I can add your kit to so the IT department can get this fixed. I am sorry for the trouble.

          -Darren
          Family Tree DNA
          I did, hope you got it.
          Thanks!

          Comment


          • #6
            My Origins Issue

            Hi All,

            Same issue as MaQ here. I did an upload of autosomal test and have Ancestral Origins and Matches but no MyOrigins. It shows Pending Results - please check back in 24 hours. It has been stuck like this for nearly a week.

            Darren - hope you don't mind I've sent you a PM also with my details.

            MaQ - hope it got sorted out for you.

            Best wishes

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            • #7
              Also having an issue

              I transferred my information from from AncestryDNA and paid the fee, but MyOrigins is also telling me to check back. It took a couple of days for the other items to work, but this one still is not functioning.

              Jenn

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              • #8
                Hello, I'm having the same issue. I paid on 3/16 and it is now 3/21.

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                • #9
                  Fixed

                  Looks like mine is fixed now. Thank you. (And wow, very different results than Ancestry had. lol)

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                  • #10
                    Oh wow, very interesting! Still not working for me, but glad yours is.

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                    • #11
                      For what it is worth, I had also emailed about the issue. It might have been resolved because of that. Hopefully yours is fixed soon!

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                      • #12
                        Yes, mine is fixed now.

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