On Wednesday, August 24th my wife ordered a Family Finder kit. It was delivered on Friday, August 26. On Saturday, August 27 she collected her sample and I took the kit to the post office and was told it would be in Saturday's outgoing mail.
My sister-in-law has recently retired as our postmaster so I know that our outgoing mail leaves our post office every evening except Sunday and go directly to Houston that evening.
I have checked USPS's tracking system everyday, starting Monday, August 29th.
Everyday I see the same message:
"August 25, 2016 - Pre-Shipment Info Sent to USPS, USPS Awaiting Item".
The clerk at our local post office should have scanned the kit when I gave it to her, but she didn't. She was working the Saturday mail by herself, putting the mail, which had arrived late because of delays between our post office and Houston, into the PO Boxes. It should have been scanned when it reached the distribution center in Houston. It should have been scanned when it left the distribution center on the way to the local post office near FTDNA. It should have been scanned when it reached the local office, again when it went out for deliver and one more time when it was delivered.
The kit went from Houston to my mailbox in two days but it hasn't gotten back to FTDNA in six days and no one seems to know where it is. I did check with our local post office today.
I received two packages using UPS on Thursday, August 25th. They both had an original expected delivery date of Tuesday, August 30th. Tracking was accurate all of the way. Maybe FTDNA should switch to UPS.
Yes, I well aware of the crap that goes on between the USPS and FTDNA. Our Federal Government at work. Don't you just love it.
My sister-in-law has recently retired as our postmaster so I know that our outgoing mail leaves our post office every evening except Sunday and go directly to Houston that evening.
I have checked USPS's tracking system everyday, starting Monday, August 29th.
Everyday I see the same message:
"August 25, 2016 - Pre-Shipment Info Sent to USPS, USPS Awaiting Item".
The clerk at our local post office should have scanned the kit when I gave it to her, but she didn't. She was working the Saturday mail by herself, putting the mail, which had arrived late because of delays between our post office and Houston, into the PO Boxes. It should have been scanned when it reached the distribution center in Houston. It should have been scanned when it left the distribution center on the way to the local post office near FTDNA. It should have been scanned when it reached the local office, again when it went out for deliver and one more time when it was delivered.
The kit went from Houston to my mailbox in two days but it hasn't gotten back to FTDNA in six days and no one seems to know where it is. I did check with our local post office today.
I received two packages using UPS on Thursday, August 25th. They both had an original expected delivery date of Tuesday, August 30th. Tracking was accurate all of the way. Maybe FTDNA should switch to UPS.
Yes, I well aware of the crap that goes on between the USPS and FTDNA. Our Federal Government at work. Don't you just love it.

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