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Chromosome Browser Download Failure

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  • Chromosome Browser Download Failure

    When in the Chromosome Browser and you click Download All, you get an error message saying website not found.

  • #2
    I've been getting...

    uh oh...
    Houston, we have a problem!
    There was an error while attempting to load the page
    you requested.

    Error The wait operation timed out
    Status Code 500

    Comment


    • #3
      Me too. Using Chrome. Pretty frustrating!

      The webpage at https://www.familytreedna.com/my/fam...USZoy5gw%3d%3d might be temporarily down or it may have moved permanently to a new web address.
      ERR_INVALID_RESPONSE

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      • #4
        I posted yesterday to the Project Admins page on facebook that I am still having problems. I got 2 responses that they were not and to reboot etc.

        Rebooted, cleared cache and still cannot download a chromosome browser file.

        On 4/3 I had downloaded 71 for my project and can't seem to add a new members browser info. sigh!

        Am I the only one still having problems?

        Linda

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