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Can't edit the known relatives in Family Finder

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  • jimjwilliamson
    replied
    I gave up on it, right now my kit says my mother is my son...
    hers reads correctly, showing my match as her son..

    Leave a comment:


  • cherielynn25
    replied
    can't assign elarives designation on Family Finder

    It is not resolved. IF the two designations are matching exactly then it does work (as two cousins of the same distance) - but otherwise it does not (as Aunt to niece or nephew; or grandmother to a grandchild.

    I manage my own kit, my mother's, my son's and a more than a dozen cousins (and I have the same for hubby's family and others.

    A couple of these were marked and accurate in the past but some time last summer many went wrong.

    Shall I write multiple requests for each kit for each problem, That would make at least 4 emails for what I have noticed. I agree that if two people designate different cousin levels then two two people need to know that and have an opportunity to see if they can determine which is correct if not both.

    My mother's designation with her niece has been and is there, and its correct but the designation for my son and mother disappeared (after being correct) and now no matter how many times I set from Mother's page and then go to his and set it again there it still says pending. Same for mother's nephew.

    Thank you

    Leave a comment:


  • DMK
    replied
    Problem Resolved

    This problem has been resolved thank you Rebekah Canada

    Leave a comment:


  • DMK
    replied
    Originally posted by Darren View Post
    I confirmed the bug and reported the issue. I don't know how long it is going to take to get this one corrected. I am sorry for this inconvenience.

    -Darren
    Family Tree DNA
    It sure is taking a long time,still hasn't been fixed ?

    Leave a comment:


  • Adam Nisbett
    replied
    That would work for sibling and half sibling relationships, but I'm not sure how you'd change the aunt/uncle/nephew/niece labels to eliminate the problem. I think it just needs to be fixed - it used to work just fine.

    Leave a comment:


  • DMK
    replied
    Originally posted by MaggieMae View Post
    I am having the same problem. When I set my sibling as "half-brother," he goes to accept it, but then it shows me (a female) as his half-brother. He tries to change it to half-sister, it then sends me a confirmation notification, I accept it, and it changes him to my half-sister as well. And around and around we go. It will not allow us to set each other as half-brother and half-sister. It will only allow us to set both of us as half-brother or both as half-sister. So this is fine for siblings of the same sex, but not for opposite-sex siblings.

    They should just change the title to "half-sibling" and it would eliminate the gender issue.
    Yes that a good point MaggieMae;415385 That might fix the problem .It has been about 3 weeks since Darren reported the problem and they still haven't fixed it yet.

    Leave a comment:


  • MaggieMae
    replied
    I am having the same problem. When I set my sibling as "half-brother," he goes to accept it, but then it shows me (a female) as his half-brother. He tries to change it to half-sister, it then sends me a confirmation notification, I accept it, and it changes him to my half-sister as well. And around and around we go. It will not allow us to set each other as half-brother and half-sister. It will only allow us to set both of us as half-brother or both as half-sister. So this is fine for siblings of the same sex, but not for opposite-sex siblings.

    They should just change the title to "half-sibling" and it would eliminate the gender issue.

    Leave a comment:


  • Adam Nisbett
    replied
    This bug showed up at the same time as the June 3 kit issues for me - I submitted a bug report at the time reporting both issues, but perhaps it was just lumped in with the June 3 stuff. It is a bit frustrating how long these things have been taking to be corrected. It's been about a month and a half now.

    Leave a comment:


  • DMK
    replied
    Originally posted by Darren View Post
    I confirmed the bug and reported the issue. I don't know how long it is going to take to get this one corrected. I am sorry for this inconvenience.

    -Darren
    Family Tree DNA
    Thank you Darren for reporting this issue.

    Leave a comment:


  • K. L. Adams
    replied
    Originally posted by Darren View Post
    I confirmed the bug and reported the issue. I don't know how long it is going to take to get this one corrected. I am sorry for this inconvenience.

    -Darren
    Family Tree DNA
    Darren,

    Any luck with management giving an ID # for each bug, status, and list on a Bug Thread?

    Leave a comment:


  • Darren
    replied
    I confirmed the bug and reported the issue. I don't know how long it is going to take to get this one corrected. I am sorry for this inconvenience.

    -Darren
    Family Tree DNA

    Leave a comment:


  • DMK
    started a topic Can't edit the known relatives in Family Finder

    Can't edit the known relatives in Family Finder

    Something wrong with the known relatives in Family Finder.I am managing 6 kits and a couple of week ago I got my full sister's results.When I add her as sister in my kit and then go to her's an accept and change to brother it disappears and goes back to pending in my kit.It also does the same with her in my niece's kit when I add her there as Aunt.I had no trouble with the other kits which were done a couple of months ago.I have been trying off and on for over a week now and always get the same results.Need help with this as it keep running me around in circles.Sent Darren a Private message the 30th of June but it still hasn't been fixed for me yet.Wondering if anyone else has this problem are is it just me.
    Last edited by DMK; 11 July 2015, 06:27 AM.
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