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  • BigY Match Delay?

    One of our project members received SNP results from a BigY test yesterday morning but his matches have not yet arrived. This seems to be a long delay in comparison with other BigY tests. Bug report sent.

    Jim

  • #2
    Now on day three since results were posted but still no matching. Darren, if you are monitoring this thread could you check on this? Sending you a PM.

    Jim

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    • #3
      Also checked other BigY kits and noticed that no new matches have been posted since April 18. Anyone else get matches more recently?

      I sent in a bug report and also sent Darren a PM on this.

      Thanks,

      Jim

      Comment


      • #4
        One of the projects that I belong to received results for 4 Big-Y kits on April 29th.

        Comment


        • #5
          Originally posted by gerlyons View Post
          One of the projects that I belong to received results for 4 Big-Y kits on April 29th.
          Did you get both SNP results and matches? We got the former but not the latter.

          Got an email from Darren who is asking the BigY team to check.

          Jim

          Comment


          • #6
            Just checked again and got this:

            DataTables warning: table id=matches-table - Ajax error. For more information about this error, please see http://datatables.net/tn/7

            Sent message to help desk.

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            • #7
              Originally posted by jbarry6899 View Post
              Did you get both SNP results and matches? We got the former but not the latter.

              Got an email from Darren who is asking the BigY team to check.

              Jim
              I know that for 2 of them, both SNPs and matching was working, the other 2 are from a project I don't have access. I would check again but FTDNA is currently down for Maintenance.

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              • #8
                The 3 Big Y results that my project received on Tuesday still have zero matches.

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                • #9
                  Originally posted by lgmayka View Post
                  The 3 Big Y results that my project received on Tuesday still have zero matches.
                  It would be useful if you sent a bug report so they know it's not confined to my kit.

                  Thanks,

                  Jim

                  Comment


                  • #10
                    Some Progress

                    Match list is now visible, 6 days after SNPs were available. Still waiting for shared and unique SNP comparisons to load.

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