Hello Bill Harvey,
I would recommend having someone take a look at that. You can either email [email protected] or you can private message me with more details and I can try and get you to the right person.
-Darren
Family Tree DNA
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Missing Y-DNA results in 2nd panel
I originally had four testees involved in the Y-DNA first panel holdup.
Currently :
the single Batch 592 problem is resolved as he received his completed results on 1/3/2015.
one of the three Batch 596 testees is still awaiting results - his order was placed 9/3/2014 but he was not batched until 11/13/2014 so the delay was probably due to late payment.
the remaining two of the original three delayed results within Batch 596 were given first panel Y-DNA results on 1/29/2015 and their tests were termed as being completed BUT they are both missing the same seven marker results for the second panel -- only DYS458 and DYS437 have values posted.
Are there other instances of this happening or is this something I should discuss wit CS?
Bill Harvey
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