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Y search password problem

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  • Y search password problem

    Hello. Who would I contact about resetting a Y search account? Thanks.

  • #2
    Originally posted by Carla View Post
    Hello. Who would I contact about resetting a Y search account? Thanks.
    You don't need to contact anyone. You can create a new account.

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    • #3
      Yes, I know but I have to enter all of it by hand and I have to use the conversion table and it's not clear which one to use. I'll just enter the values of the results that's on my Y DNA page and not worry about converting any of the values it says to and see what happens. Thanks.
      Last edited by Carla; 12 January 2015, 06:40 AM.

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      • #4
        Hi. This is an example of the problems I'm having when I enter the values. My DYS385 is 10-14. There is no DYS385 but there is DYS385a and DYS385b. Do I enter the 10 from the 10-14 for my DYS385 in the a and the 14 in the b? I can't find anywhere that it tells me what to do. It's frustrating. Thanks.

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        • #5
          Got it!

          Never mind, I was able to create a new user

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