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Raw DNA download problem

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  • Raw DNA download problem

    Just received my results from a kit I administer and can not download raw dna to computer. I'm receiving an error message. I would really like to get this done to get it uploaded to Gedmatch before Gedmatch goes down again. Any suggestions. The error has been reported. This has happened before and it took several days to get corrected.

  • #2
    It takes a day or two for the raw results to become available for download after Family Finder is complete. Just check back tomorrow or Wednesday and you should see them.

    Elise

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    • #3
      Originally posted by efgen View Post
      It takes a day or two for the raw results to become available for download after Family Finder is complete. Just check back tomorrow or Wednesday and you should see them.

      Elise
      Thank you. I will check back.

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