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Family Tree DNA login not working

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  • similligan
    replied
    Originally posted by Petra View Post
    Since the new navigation bar is on, I always have to close my browser after logging out from one account to log in into another account of my relatives.

    If I log in with my other account number and password, I still got to the account I was working before with. That´s not fine.

    Please fix this issue. Thank you.
    Same thing happens for me in Internet Explorer. If I start with my administrator account, log out, then try to log in to one of my personal accounts, I get the administrator screen. If I log in to one of my personal accounts first and then try to log in as administrator, I get the logoff screen. Things are fortunately working correctly for me in Firefox. So I have that option or I can close the browser each time.

    I seem to have had problems with most of the recent FTDNA upgrades. I'm using Windows 8.1, Internet Explorer 11, version 11.0.9600.17207.

    Susan

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  • Petra
    replied
    Log-in issue

    Since the new navigation bar is on, I always have to close my browser after logging out from one account to log in into another account of my relatives.

    If I log in with my other account number and password, I still got to the account I was working before with. That´s not fine.

    Please fix this issue. Thank you.

    Leave a comment:


  • Annie143
    replied
    Login problems, for me

    I am on 3 different accounts and I can't log into any of them. Not very happy today.

    Leave a comment:


  • tommypeters
    replied
    I had no problems login in to my FTDNA account last week but it wasn't possible to login to the forum - and the Forum showed text from right to left instead of from left to right...

    Leave a comment:


  • Bartot
    replied
    Originally posted by deniseneufeld View Post
    My Family Tree DNA login is not working, is anyone else having this problem?
    i did last week, it kept converting to spanish texts and also logon shifted to left side of screen

    Leave a comment:


  • thetick
    replied
    Working fine for me. What error are you seeing?

    Leave a comment:


  • deniseneufeld
    started a topic Family Tree DNA login not working

    Family Tree DNA login not working

    My Family Tree DNA login is not working, is anyone else having this problem?
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