In the past, when you ordered a new kit you got your login and password together.
No more, it seems -- why is incomprehensible to me. If you entered your email incorrectly at the initial purchase, or you are locked out of your email for any reason, you simply cannot log in to your FTDNA kit.
Please bring back the feature where passwords are issued alongside kit numbers at initial purchase.
No more, it seems -- why is incomprehensible to me. If you entered your email incorrectly at the initial purchase, or you are locked out of your email for any reason, you simply cannot log in to your FTDNA kit.
Please bring back the feature where passwords are issued alongside kit numbers at initial purchase.
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