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  • #16
    The gender change, I think does still require contacting FTDNA. For example if you ordered a kit for a male relative but instead used it on a female relative. There is no option to change it yourself so on that one you need to contact them.

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    • #17
      Originally posted by The_Contemplator View Post
      The gender change, I think does still require contacting FTDNA. For example if you ordered a kit for a male relative but instead used it on a female relative. There is no option to change it yourself so on that one you need to contact them.
      You can easily log in and change the name in contact information. You cannot change the sex that way. However -

      So far, I have had one case where I had ordered the Kit saying it was for a Male, then gave it to a Female - and FTDNA changed the Sex themselves after receiving the Permission Slip (it is one of the questions asked on the Permission Slip!)

      So - you can either contact FTDNA right away, or wait and see, and only contact FTDNA after the Kit is in if they do not change it. Your choice.
      Last edited by loobster; 17 November 2017, 08:46 PM.

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      • #18
        Just a brief follow-up here. I did contact FTDNA (via e-mail - their noted phone number under the Contact heading did not work). Long story short, I was told that "no further action is needed from you." Also, that "if you would like to go ahead and update the name on the kit you can log in at anytime to change it, but it will be updated according to the name on the release form at check in."

        As to another question I had, this was the response:

        Unfortunately, we do not currently have a system in place to allow for multiple individuals to have one log in and password. Each individual will have their own kit number and password for privacy and security purposes. If you have tested with us one kit and autosomal transfer on another, I can have the autosomal transfer removed so that you can re-upload it to your existing account.

        At this juncture, I don't want to "risk" removing the Autosomal transfer (from 23andMe) and then re-uploading. Probably being waaaaaaay too cautious there, I know. That said, someone had mentioned there is a benefit to having both tests (kits) tied to the same login. Is it not possible to have the two kits (both mine; I'm not speaking of my uncle's kit here) compared otherwise?

        Thanks again for everyone's input here. Is much appreciated and I hope that this string will similarly help others moving forward.

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        • #19
          Originally posted by mjclayton31 View Post
          Is it not possible to have the two kits (both mine; I'm not speaking of my uncle's kit here) compared otherwise?
          Just does not work that way. Think of it like this. A Y-DNA match sees you on their list. They are curious if the connection is much closer so they check to see if you have taken the Family Finder test. Since your kit has no FF (and no autosomal transfer) the match will assume you haven't taken it. Same thing goes on the flip side if the match is an autosomal match.

          It isn't a big deal per se, but there are situations where it may have been beneficial to have them in one kit. The two tests do not work together though.

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