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I need the shipping address.

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  • I need the shipping address.

    I purchased a kit at a conference in Toronto last weekend and they ran out of shipping envelopes. Could someone please provide me with the address to ship my test kit. I cannot find an address specific to shipping kits on the website and I have opened a support ticket but it's been a few days with no response.

    Thanks in advance. This has been quite frustrating. I don't want to send it to the general address in error.

    Janet in Toronto

  • #2
    Originally posted by jannie_b View Post
    I purchased a kit at a conference in Toronto last weekend and they ran out of shipping envelopes. Could someone please provide me with the address to ship my test kit. I cannot find an address specific to shipping kits on the website and I have opened a support ticket but it's been a few days with no response.

    Thanks in advance. This has been quite frustrating. I don't want to send it to the general address in error.

    Janet in Toronto

    Janet I have one of their envelope here an the address on it is

    FTDNA
    1445 North Loop West,Suite 820
    Houston,Texas 77008
    USA

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    • #3
      Also, get tracking on the package, and keep note of the number!

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