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Transfer unused kit to someone else??

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  • mrstucci
    replied
    Thank you!!!!

    Leave a comment:


  • prairielad
    replied
    You log onto kit and go to Account Settings>Contact Information

    Change the Name of kit to person taking the test.

    Changing Shipping address(used to send new kit if new sample is needed) and contact email (what kits matches see) depends on who will be in control of kit.

    If kit is currently registered as female and the new person taking the test is Male, you will have to phone Familytreedna and ask them to change the gender of kit.

    713-868-1438
    Monday to Thursday 9am to 4:30pm CST
    Friday 9am to Noon CST

    Leave a comment:


  • mrstucci
    started a topic Transfer unused kit to someone else??

    Transfer unused kit to someone else??

    Hi-I purchased a test kit when they were on sale and have not activated it yet. My cousin would like to send the kit to her sister. How do I go about transferring the kit to her name? My cousin has not taken an FTDNA test herself. Thank you for your help, Judy
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