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It is now working and I can sign in using my link or typing it in using either Chrome or IE.. I did not do anything different..
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I can intermitantly get in by typing out familytreedna.com ..sometimes it lets me in and sometimes it shows a RED Certificate error at the top.. I cleared cache and cookies..
I can go on anyone sometimes and sometimes I cannot get in at all..
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Originally posted by Rebekah Canada View PostCould you send me a screenshot of your Chrome Settings page?
I JUST got in and only if I typed familytreedna.com in.. someone else posted a link and that did not work..
OK I found Settings.. Send a screenshot to you where?
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Could you send me a screenshot of your Chrome Settings page?
Originally posted by Kathleen Carrow View PostSIGH...
Using both Google Chrome and IE ..
Will these problems ever ever go away.. one right after another..?
The security certificate presented by this website has expired or is not yet valid.
Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
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SIGH...
Using both Google Chrome and IE ..
Will these problems ever ever go away.. one right after another..?
The security certificate presented by this website has expired or is not yet valid.
Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
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Yesterday, someone called to my attention the Family Tree DNA site certificate issue mentioned above.
Has anyone encountered site certificate issues when you visited World Families? If so, please briefly describe what you noticed.
Stephen
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I am having a somewhat different problem. I can log in to the forum part of the website (which I obviously have), but when I try and use the main site, it keeps returning me to the log in page; and yes, I am using the correct username and password. It has been doing this since Saturday afternoon.
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Hi,
I suggest not using the www.ftdna.com shortcut again. I know we love it, but I doubt it will be fixed anytime soon.- Clear Cache
- Clear Cookies
- Clear Browsing History
- Update Bookmarks to always use HTTPS links.
- Don't ever use Safari, it and the site combined have speed issues --no we don't know why yet.
- Only use https://www.familytreedna.com/login.aspx to login.
<sigh+>
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For me, neither ftdna.com nor www.ftdna.com gets me to the site, even after clicking Proceed.
I am now forced to use familytreedna.com .
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Originally posted by emyr View PostI got the same message. Is it safe? I'm so tired of these problems!
It's just an issue for ftdna that their certificate doesn't cover all of their domains. Someone probably messed up the certificate purchase, and they will have some bureaucratic wrangling plus some expense to get it fixed up. It will probably take a month or two, if they decide to fix it.
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Site Certificate Issues
Hello,
I tried to go to the site in my usual way this evening, ftdna.com. This was converted automatically to a secure connection, https://ftdna.com. I don't know if my browser did that by remembering the last time I connected, or whether it's a server redirect. In any case, Firefox put up an error because the site's certificate is not valid for ftdna.com - it's only valid for *.familytreedna.com, and familytreedna.com.
Thought you should know.
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