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Gene by Gene Opening: Information Specialist I

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  • Gene by Gene Opening: Information Specialist I

    I thought I would mention that we have two openings again for Information Specialist I carriers here in lovely Houston, TX.

    Job Description:

    The Information Specialist I is an entry-level position requiring detailed responses to a high volume of e-mails, answering a high volume of phone inquiries, in-depth understanding of testing offered, and potential interpretation of non-medical genetic test results for clients in the rapidly growing field of genetic genealogy. This is an office position, not a lab position.
    Specialists are expected to meet minimum production goals weekly and monthly, with an expectation of phone contact roughly 7 hours per day. Professionalism with a diverse cliental is vital. Our primary goal is to provide exceptional client education and support for a sometimes difficult-to-understand product. Must be available for rotating Saturday schedule as necessary. Must be computer proficient and type 45 wpm.
    Requirements: BA or BS in a related field, such as Biology, Genealogy, Jewish Studies, Anthropology, History, or other Social Science. Bilingual English with Spanish, Arabic, or Russian fluency will be given preference. On-the-job training is provided for the specific products and interpretations.
    Job Function: Client Education & Communication
    Employer: Family Tree DNA
    Requisition: IS04/11
    Position Title: Information Specialist I
    Number Of Openings: 2
    Salary Range: $24,000 - $28,000 per year + medical & dental, paid
    Work Type: Full Time
    Duration: Permanent Position
    Approximate Hrs Per Week: 40
    Desired Start Date: Immediate
    Travel: Potential
    Job Location: Houston, Texas United States
    Email Resume:
    [email protected]