Are you doing maintenance?

[JohnG]

Any business that depends on its web site needs to have a complete parallel test system, a configuration management process, and a production implementation process. It can be done, and in the long run, the IT staff will be grateful it was done. Developing a good test plan was how this programmer got his life back -- no more calls in the middle of the night!

Amen

[loobster]

Logged in to my Kit. See it tells me, for Family Finder, for "Results Completed" it gives the date it was ordered; for "Last Close Match" it gives the date it was Completed -- which is NOT the date of the last close match!!

Any idea WHY that broke?

Also - see there are No Release Notes now, and no News now (on Home Page) - is that also a bug? Or ??

(PS - Is this where we should be reporting all the problems, or ??)

[Petra]

See it tells me, for Family Finder, for "Results Completed" it gives the date it was ordered; for "Last Close Match" it gives the date it was Completed -- which is NOT the date of the last close match!!

Hallo :-)

Kit E10388:
The same problem with my results of the FGS and FF: on "results completed" is written the date of order and on "last (close) match" is written the date of results.

Thank you for fixing it,
Petra

[Jim Barrett]

[QUOTE=Rebekah Canada;379331]It was on the homepage. Michelle and I requested that it be added back to the contact page.QUOTE]

When people try to call in because the site is down they can't see that information.

[emyr]

Logged in to my Kit. See it tells me, for Family Finder, for "Results Completed" it gives the date it was ordered; for "Last Close Match" it gives the date it was Completed -- which is NOT the date of the last close match!!

Any idea WHY that broke?

Also - see there are No Release Notes now, and no News now (on Home Page) - is that also a bug? Or ??

(PS - Is this where we should be reporting all the problems, or ??)

I have the same issue. Logged into one of my kits and noticed that the date of the last close match had been reset. Now trying to log into my other kits, but the page won't load at all. Getting a message that the website is unavailable.

[emyr]

Weird Message

So in addition to a few other issues, I'm getting this message when I log in to one of my kits:

"This test is currently on order and matching will be possible when results come back."

This is for a kit that only has ydna results. When I first log in to this kit, it takes me directly to this message on the family finder tab. I have not ordered a family finder test for this kit, and when I check my order history, it appears that no one else has either. What is going on?