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Let's ring in the New Year with Batch 387

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  • Guest's Avatar
    Guest replied
    Just got my last results from this batch.

    R1b1b2a1b5 P312+ L23+ L21+ U152- U106- P66- M37- M222- L1-

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  • on_the_edge
    replied
    Anyone still out there?

    Originally posted by on_the_edge View Post
    Still checking on Batch 387 Deep Clade test, ordered 16 Nov 2010. Anyone else still waiting?
    Completion of deep clade test pushed back yet again- to 7th March 2011.
    Genebase took three weeks, not four months! ARGHH!

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  • dwight
    replied
    it still says due 1/3/11 but now they tell me mid-Feb

    in this morning's email:

    "Hi Dwight,

    Thank for your email. I apologize for the delay. That run of the test did finish, but unfortunately it did not pass the Quality Assurance stage, so the test is being run again. Katie in the lab told me it should be done by the middle of February. Again, I'm sorry for the delay."

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  • on_the_edge
    replied
    Now expected 02/14/2011

    Just informed deep clade test put back yet again. Now expected 02/14/2011
    Arrgh!

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  • dwight
    replied
    it's gotta be the Neanderthal link - they just don't wanna break it to me. FamilyTree: I can take it. Give me the news, whatever it is!

    Originally posted by dwight View Post
    well, sort of. philosophically may be more accurate.
    paraphrasing Paul Simon, "still pending after all these weeks..."

    (due date 1/3/2011
    last week's email said end of this week, i.e. 1/21/2011
    could be any moment now!)

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  • dwight
    replied
    well, sort of. philosophically may be more accurate.
    paraphrasing Paul Simon, "still pending after all these weeks..."

    (due date 1/3/2011
    last week's email said end of this week, i.e. 1/21/2011
    could be any moment now!)

    Originally posted by dwight View Post
    yep.
    patiently.

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  • dwight
    replied
    yep.
    patiently.

    Originally posted by on_the_edge View Post
    Still checking on Batch 387 Deep Clade test, ordered 16 Nov 2010. Anyone else still waiting?

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  • on_the_edge
    replied
    Results yet anyone?

    Still checking on Batch 387 Deep Clade test, ordered 16 Nov 2010. Anyone else still waiting?

    Leave a comment:


  • dwight
    replied
    Very cool.

    My wife's due date is still more than a month away (gee, that sounds funny - ahem. we're talking 23andMe and FF+mtDNA results due date, nothing more!) so I haven't let myself start checking for those yet!!

    Originally posted by nolnacsj View Post
    I am happy to report that my husbands batch 387 FF results came in tonight, and not in February like FTDNA had estimated following a delay due to potential issues with the sample. So, since we already received the mtDNA results early, and the FF results just a few days later than originally estimated, the wait for batch 387 results is over for us and we are very happy.

    Thank you FTDNA, for your hard work!

    Judy

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  • nolnacsj
    replied
    Received Batch 387 FF Results 1-14-11

    I am happy to report that my husbands batch 387 FF results came in tonight, and not in February like FTDNA had estimated following a delay due to potential issues with the sample. So, since we already received the mtDNA results early, and the FF results just a few days later than originally estimated, the wait for batch 387 results is over for us and we are very happy.

    Thank you FTDNA, for your hard work!

    Judy

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Batch 387

    I also emailed them in reference to the reason for the delay. They promptly answered me back saying that they didn't need any new samples, just extra time.
    I also ordered mtDNA (hvr2) about a week or so ago. They just posted the date as 2/28/2011 for those results. Hope all these dates stick

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  • dwight
    replied
    due 1/03/2011 now expected by 1/21/2011

    I did. And their response just arrived:

    "Hi Mr. Holmes,

    Thanks for your e-mail. I've checked with someone in the lab, and we expect your results to be available by the end of next week. I'm sorry for the delay.

    Please let me know if you have any questions or if there's anything else I can do for you.

    Thanks again,
    Kendall"

    Note the date has *not* been changed on the "pending lab results" page

    Originally posted by rainbow View Post
    Give 'em a nudge. Send FTDNA an email or use the Fast Form. It's been a long time since I've emailed them but I remember they have more than one customer service email address. Click on "contact us" or "help" while logged into your personal page, or from the main home page.

    Type up something along these lines:

    "Hello (or "Dear FTDNA"),
    My KIT # 12345 is in Batch 387 and my personal page still says expected 01/03/2011. It's a week late. Please let me know what's going on with my kit. When are my results going to be ready?

    Sincerely,
    Dwight H

    [email protected]
    "

    Leave a comment:


  • rainbow
    replied
    Originally posted by dwight View Post
    Mine *still* saying 1/3/2011.
    Give 'em a nudge. Send FTDNA an email or use the Fast Form. It's been a long time since I've emailed them but I remember they have more than one customer service email address. Click on "contact us" or "help" while logged into your personal page, or from the main home page.

    Type up something along these lines:

    "Hello (or "Dear FTDNA"),
    My KIT # 12345 is in Batch 387 and my personal page still says expected 01/03/2011. It's a week late. Please let me know what's going on with my kit. When are my results going to be ready?

    Sincerely,
    Dwight H

    [email protected]
    "

    Leave a comment:


  • dwight
    replied
    Mine *still* saying 1/3/2011.

    Originally posted by nolnacsj View Post
    Then I would assume that the results will come in any day now since the date was not changed. And, on another thread it was noted that next week more results may be released.

    Toes and fingers (and eyes) crossed!

    Judy

    Leave a comment:


  • nolnacsj
    replied
    Originally posted by dwight View Post
    mine still saying 1/3/2011...
    Then I would assume that the results will come in any day now since the date was not changed. And, on another thread it was noted that next week more results may be released.

    Toes and fingers (and eyes) crossed!

    Judy

    Leave a comment:

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