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Batch 301 anyone?

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  • Batch 301 anyone?

    I am still awaiting a Deep Clade Test, from Batch 301, which was due on 05/06. It is one of two such tests that I ordered and I have had the result from the other one. The result that I have had wasn't advised by email but it disappeared from the "Pending" section and is now shown on my haplotree.

    I understand that dna analysis is a complex business but are delays like this to be expected or should I start emailing?

    John

  • #2
    Originally posted by john franks View Post
    I am still awaiting a Deep Clade Test, from Batch 301, which was due on 05/06. It is one of two such tests that I ordered and I have had the result from the other one. The result that I have had wasn't advised by email but it disappeared from the "Pending" section and is now shown on my haplotree.

    I understand that dna analysis is a complex business but are delays like this to be expected or should I start emailing?

    John
    Give the office a call and they'll check for you - faster than e-mail.

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