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Delays in testing
Hello everyone.
I was recently informed that due to a greater number of upgrade orders than expected we will likely begin seeing some delays in higher Y-DNA upgrade panels (67 and 111).
Individual SNP orders are also moving slower than expected so you may see delays in this as well. For any questions concerning your personal test please contact the helpdesk at [email protected]. I am sorry for the inconvenience these delays may cause.
-Darren Marin
Family Tree DNA
I was recently informed that due to a greater number of upgrade orders than expected we will likely begin seeing some delays in higher Y-DNA upgrade panels (67 and 111).
Individual SNP orders are also moving slower than expected so you may see delays in this as well. For any questions concerning your personal test please contact the helpdesk at [email protected]. I am sorry for the inconvenience these delays may cause.
-Darren Marin
Family Tree DNA