I have an mtDNAplus in this batch due 10/9.
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Originally posted by Littlest bit View PostThanks. It does say batch 2, but no expected date:
Tests Lab Procedure Batch Expected Notes
Autosomal DNA Transfer v3 23Chip 2
I wonder if that means it's not being processed? I sent a message to the help desk but it can take weeks to get an answer. We'll see...
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So, just updating about my "no expected date" saga for my grandpa's v3 upload for FF. I sent the email to the help desk and of course did not receive any reply due to them being overloaded, or so I hear. I waited all the way until this last Wednesday (8/21) and still no expected date so I called. I talked to a woman who was polite and wanted to help but clearly did not know much about the testing process. She kept wanting to transfer me to someone who was not at his desk but he never returned. After being put on hold, she came back on and said v3 uploads don't get expected dates and that the results were due to be uploaded on Friday. I was surprised that the results were coming in so fast, so skeptical, but happy if it was true.
Well, it wasn't and I was right to be skeptical. I did finally get an expected date though: 10/30. I'm guessing my grandpa's v3 upload, despite being successfully uploaded, got lost in the shuffle somehow. I'm glad I called, so thanks for the advice mebrowndfw. I shutter to think what may have happened if I didn't and I wonder if there are any other v3 uploads out there not getting processed?
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