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Features Requests & Bug Reports Area This forum is for customers to talk about features they would like to see. It may also be used to report potential website issues and account bugs, though you may get faster service by sending those through the Open a Request feature found in the Customer Service link at the top of the forum page.

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  #261  
Old 26th January 2018, 01:36 AM
msc_44 msc_44 is offline
FTDNA Customer
 
Join Date: Mar 2006
Posts: 204
Quote:
Originally Posted by gloubiboulga View Post
The Mapmy23 Tool worked for me! Thank you so much, the error message was driving me nuts.

I'm annoyed with FTDNA, though; why offer a service if, to use it you have to upload your information to a third party tool* to tamper with, with all the security issues it raises?

*(thanks again to whoever made the tool. My beef is not with them)
Why would you be annoyed with ftdna because you can't follow instructions they dont support that version and they post that
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  #262  
Old 26th January 2018, 01:39 AM
msc_44 msc_44 is offline
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Join Date: Mar 2006
Posts: 204
If you want to use a 3rd party tool that's on you not them
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  #263  
Old 26th January 2018, 03:56 AM
ltd-jean-pull ltd-jean-pull is offline
FTDNA Customer
 
Join Date: Jun 2016
Posts: 500
Quote:
Originally Posted by gloubiboulga View Post
The Mapmy23 Tool worked for me! Thank you so much, the error message was driving me nuts.

I'm annoyed with FTDNA, though; why offer a service if, to use it you have to upload your information to a third party tool* to tamper with, with all the security issues it raises?

*(thanks again to whoever made the tool. My beef is not with them)
Let me get this straight. You're annoyed with FamilyTreeDNA that Ancestry changed the format of the DNA file they allow you to download?
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  #264  
Old 26th January 2018, 07:28 AM
Jim Barrett Jim Barrett is offline
R-BY39877
 
Join Date: Apr 2003
Location: Timpson, TX
Posts: 2,278
Quote:
Originally Posted by gloubiboulga View Post
The Mapmy23 Tool worked for me! Thank you so much, the error message was driving me nuts.

I'm annoyed with FTDNA, though; why offer a service if, to use it you have to upload your information to a third party tool* to tamper with, with all the security issues it raises?

*(thanks again to whoever made the tool. My beef is not with them)
That is amazing. You are mad at FTDNA because Ancestry changed their file so it would no longer work. Why should FTDNA not support the transfer. It still works for the files from Ancestry before Ancestry changed their file. Is there any change that you are mad at the wrong company?
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  #265  
Old 26th January 2018, 07:42 PM
EddyG EddyG is offline
FTDNA Customer
 
Join Date: Jan 2018
Posts: 1
MapMy23 WORKS

I, like many others, tried unsuccessfully to upload my raw AncestryDNA results. Each time I received the same error that has already been posted. Three downloads to two different computers using four different browsers--No Joy. I read this thread and tried the link below, and it worked. I had to wait to post this comment until my account was activated for the Forums.

Thanks to whoever created this workaround.

Semper Fi

http://www.mapmy23.com/tools/ancestry_ftdna_fix.php
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  #266  
Old 30th January 2018, 12:07 PM
Sunblu Sunblu is offline
FTDNA Customer
 
Join Date: Jan 2018
Posts: 1
Thumbs up Thanks For the Mapmy23 Fix!!!!

Just wanted to say Thanks to "chrisbonisa" for creating the fix for the AncestryDNA upload problem, it worked great for four of my newest kit's !!!!!

Also kudos to FTDNA for allowing 3rd party uploads!!!
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  #267  
Old 9th February 2018, 11:57 AM
chrisbonisa chrisbonisa is offline
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Join Date: Oct 2017
Posts: 31
Blog Entries: 1
Quote:
Originally Posted by Sunblu View Post
Just wanted to say Thanks to "chrisbonisa" for creating the fix for the AncestryDNA upload problem, it worked great for four of my newest kit's !!!!!

Also kudos to FTDNA for allowing 3rd party uploads!!!
You are very welcome!
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  #268  
Old 9th February 2018, 11:57 AM
chrisbonisa chrisbonisa is offline
FTDNA Customer
 
Join Date: Oct 2017
Posts: 31
Blog Entries: 1
Quote:
Originally Posted by EddyG View Post
I, like many others, tried unsuccessfully to upload my raw AncestryDNA results. Each time I received the same error that has already been posted. Three downloads to two different computers using four different browsers--No Joy. I read this thread and tried the link below, and it worked. I had to wait to post this comment until my account was activated for the Forums.

Thanks to whoever created this workaround.

Semper Fi

http://www.mapmy23.com/tools/ancestry_ftdna_fix.php
Glad you got it working!
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  #269  
Old 9th February 2018, 11:59 AM
chrisbonisa chrisbonisa is offline
FTDNA Customer
 
Join Date: Oct 2017
Posts: 31
Blog Entries: 1
Quote:
Originally Posted by Ann Hayley View Post
Have used the mapmy23 tool many times and even though I've used it for several kits, it isn't working for this one.
I've also messaged the Forum contact 2 times and no reply.
Hi Ann, sorry I didn't see your message, I did reply, I will try to help as best I can. It does seem that randomly FTDNA will not accept a small percentage of these converted kits. Unfortunately I've not found the problem yet, they seem to be in exactly the same format as the others and have the same number of snps etc, but I will keep looking!
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  #270  
Old 27th February 2018, 01:34 AM
J David J David is offline
FTDNA Customer
 
Join Date: Feb 2018
Posts: 1
I'm always glad there are smarter people than me!

To Chrisbonisa: Thanks for the Ancestry fix! I got my results this morning and couldn't make any good connections on Ancestry. When I uploaded to FTDNA I got some verification on my hunches from some of my matches. Doesn't happen without your fix

Best Regards,
Jeff
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