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  #1  
Old 7th February 2018, 01:03 PM
clintonslayton76 clintonslayton76 is offline
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Join Date: Jun 2014
Posts: 240
Invitations from FTDNA admins has a problem

When I issue a JOIN request, FTDNA automatically appends a note saying "Use the link below to join the project and purchase your DNA test."

This sends a confusing message to invitees that there is a further purchase required, and since I have never invited anyone who does not already have an order or result, I find that this is a discouragement to potential members who misinterpret this language.

Does anyone else agree?
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  #2  
Old 7th February 2018, 04:57 PM
loobster loobster is offline
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Join Date: Feb 2012
Posts: 614
There are two different links for join requests - someone else more familiar can perhaps provide info on how to send the one for folks who already have a Kit vs how to send the other one for folks not having a Kit.

You can see the two choices on "Project Profile" -
the one with "...&code=..." - that gives a list of tests to purchase to join.
The other is for joining when you already have - and are logged into - a Kit.
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  #3  
Old 9th February 2018, 10:06 AM
clintonslayton76 clintonslayton76 is offline
FTDNA Customer
 
Join Date: Jun 2014
Posts: 240
Thanks, for responding, I see what you are referring to on Profile as a Join link and a Returning Join link.
I have always used the administrator's item of Join Authorization, which only offers Send a request and View a request, and the default for the recipient is the "Purchase" note mentioned in my first posting.
The only way I can see to get around this is to copy the JOIN links and send from my personal e-mail.This seems needlessly clunky but I will experiment with each one, I guess try to send to myself or a willing guinea pig.
I would prefer a setup for the admin that explicitly allows one or the other.
Thanks again, if anyone has a better way, please respond here.

Last edited by clintonslayton76; 9th February 2018 at 10:39 AM. Reason: completing
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  #4  
Old 11th February 2018, 11:09 AM
clintonslayton76 clintonslayton76 is offline
FTDNA Customer
 
Join Date: Jun 2014
Posts: 240
The Help item on the page clarifies somewhat...

The admin page for Join Authorization states that this is to invite people to test at a discount by Joining a project, which is useful.

But there needs to be an item for inviting existing accounts, in my opinion, and I do not see where the Returning Join link on the Project Profile comes into play for any admin page. Am I missing something?

Last edited by clintonslayton76; 11th February 2018 at 11:11 AM. Reason: punctuation
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