Go Back   Family Tree DNA Forums > Family Tree DNA Communications > Features Requests & Bug Reports Area

Features Requests & Bug Reports Area This forum is for customers to talk about features they would like to see. It may also be used to report potential website issues and account bugs, though you may get faster service by sending those through the Open a Request feature found in the Customer Service link at the top of the forum page.

Reply
 
Thread Tools Display Modes
  #1  
Old 11th October 2016, 04:51 PM
ltd-jean-pull ltd-jean-pull is offline
FTDNA Customer
 
Join Date: Jun 2016
Posts: 392
I like the new Pedigree View, but

it's a shame that the old way of looking at the tree with only ancestors shown vertically seems to be gone. When looking at trees I would immediately switch to the Ancestors' view, select about 6 generations and then reduce the size until it showed when and where people were born. It takes a lot more clicking now to see that information when there are 30+ people on a tree only to find none of them are from the continent, let alone country, that I am interested in.

I'd like the old view to remain as an option.

Also, if we can now look at the tree on its side, it would be good to be able to see more than 4 generations at a time.

Thoughts anyone?
Reply With Quote
  #2  
Old 11th October 2016, 04:57 PM
dewsloth dewsloth is offline
FTDNA Customer
 
Join Date: Jul 2016
Posts: 36
Ancestry View was not something that should have been deleted.

My usual way looking at someone's tree is to set to Ancestry, change to max generations, and scan surnames at the top. Now, with pedigree, I'm supposed to click on every single individual pedigree strand to trace them, and even then it doesn't go all the generations out?

This is not an improvement. This is sabotage.
Reply With Quote
  #3  
Old 11th October 2016, 05:16 PM
ltd-jean-pull ltd-jean-pull is offline
FTDNA Customer
 
Join Date: Jun 2016
Posts: 392
Quote:
Originally Posted by dewsloth View Post

My usual way looking at someone's tree is to set to Ancestry, change to max generations, and scan surnames at the top. Now, with pedigree, I'm supposed to click on every single individual pedigree strand to trace them, and even then it doesn't go all the generations out?
Yes, exactly.

Most of the time I don't recognise a surname, but I might recognise a village in Yorkshire. Now there's no way to quickly scan where people think their ancestors are from or their dates of birth without clicking on e..v..e..r..y s..i..n..g..l..e o..n..e.
Reply With Quote
  #4  
Old 11th October 2016, 05:45 PM
John McCoy John McCoy is offline
FTDNA Customer
 
Join Date: Nov 2013
Posts: 533
At last! The horizontal pedigree view has been on many people's wish list since the last big "upgrade" made the family trees almost unusable. However, the display can and should be improved to include place names, as is done by other web sites. Even without place names, this change greatly improves usability. It is no longer necessary to spend a lot of time trying to move the display around in an attempt to locate the next ancestral generation. The ancestral names can now be viewed in a couple seconds.
Reply With Quote
  #5  
Old 11th October 2016, 07:00 PM
MoberlyDrake MoberlyDrake is offline
mtDNA: T2b5 | Y-DNA: J-M172
 
Join Date: May 2010
Posts: 1,356
Great!!! I love it!

But why does it always take so long to load, if it loads at all? Am I the only one who has problems with the amount of time it takes and some trees never loading at all? It doesn't matter what view.

It would be nice if they would put the name of the person's tree at the top. I had to leave my computer and when I came back I had no idea whose tree I had loaded.

And it would be really nice if we could set the view we prefer as the default view so we wouldn't have to wait for one view to load before we could switch to our favorite view. Different people prefer different things. Of course, if each view would load in a second, it wouldn't matter, but I hate sitting here waiting and then sometimes it never loads even if you leave it for half an hour.

And, of course, it would be nice if we knew which trees contain only a single person! Or better, if we could tell how many people were in the tree.
Reply With Quote
  #6  
Old 12th October 2016, 01:08 PM
clintonslayton76 clintonslayton76 is offline
FTDNA Customer
 
Join Date: Jun 2014
Posts: 152
You are not the only one to see slow or no loading...

I usually give up, as this feature randomly stalls beyond my limit (about 5 minutes). There are many things about the presentation already mentioned here that I do not like, but the main problem is just getting to see the thing.
(I was a PC support person for over 20 years and have some background in judging these things from both the user and programmer side.)
Reply With Quote
  #7  
Old 12th October 2016, 01:25 PM
MoberlyDrake MoberlyDrake is offline
mtDNA: T2b5 | Y-DNA: J-M172
 
Join Date: May 2010
Posts: 1,356
I usually give up too after a few seconds, but I decided to leave one tree once just to see how long it took and it never loaded.

Some of them do load however. But all of them should!

I'm not a computer person, but if Ancestry and other websites can get their trees to load almost instantaneously, why can't FTDNA?

Why do they think people pay for high speed internet service? If we enjoyed sitting around waiting for pages to load, we'd still be using dial-up!
Reply With Quote
  #8  
Old 12th October 2016, 08:17 PM
rivergirl rivergirl is offline
FTDNA Customer
 
Join Date: Jul 2006
Posts: 791
The trees load quickly for me, but only 4 generations. Then I have to go through each line and click on it to see more generations. What a waste of time.

I also get quite a few "You do not have permission to see this tree". Why....
Reply With Quote
  #9  
Old 13th October 2016, 11:50 AM
vvesper vvesper is offline
FTDNA Customer
 
Join Date: Feb 2014
Posts: 7
Unhappy locations? PLEASE??!!

I do prefer the new horizontal view. but PLEASE, PLEASE put locations back on the display and allow us to see more generations! As someone else said, sometimes you don't recognize a surname, but a location will tip you off to a possible connection. With some surnames, they're common enough that if it isn't in one of your locations, it doesn't bear time even clicking on. I would venture to say that by 150-200 years ago the vast majority of our ancestors came from small, ENDOGAMOUS villages or communities. Therefore, a location is extremely helpful. MORE helpful than surname.
Reply With Quote
  #10  
Old 14th October 2016, 01:26 AM
MPress MPress is offline
FTDNA Customer
 
Join Date: Jan 2014
Posts: 2
New pedigree chart

Hear hear! What I do like is that for me these seem to load much faster and more reliably than the old ones, where half never would load at all, the rest far too slow. But with the old format I would (if I got a tree at all) increase the generations and click on Show detail so the locations would all be visible at once, which as people have said, is a HUGE time saver.
Reply With Quote
Reply

Bookmarks


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
FTDNA pedigree tree needs changes dove6338 Features Requests & Bug Reports Area 5 1st March 2015 10:11 AM
View pedigree? Bonnie Features Requests & Bug Reports Area 6 26th October 2014 06:43 PM
Pedigree errors buckbeach Group Administrators - Advanced Chat 10 20th February 2014 07:37 PM
Pedigree Chart Bob1 mtDNA - Genealogy Basics 1 31st December 2013 05:08 PM
maternal pedigree nekocat mtDNA - Advanced Topics 1 9th October 2008 08:07 PM


All times are GMT -5. The time now is 06:00 AM.


Family Tree DNA - World Headquarters

1445 North Loop West, Suite 820
Houston, Texas 77008, USA

Phone: (713) 868-1438 | Fax: (832) 201-7147
Copyright 2001-2010 Genealogy by Genetics, Ltd.
Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.