Go Back   Family Tree DNA Forums > Group Administrators Forums > Group Administrators - New and Begining Admins

Thread Tools Display Modes
Old 12th August 2017, 05:08 PM
bstockton bstockton is offline
FTDNA Customer
Join Date: Apr 2016
Posts: 23
Brand New Project Admin Here

The "Invite you to be a Project's new Co-Admin" email from info@familytreedna.com doesn't seem to want to come to my personal email inbox. The current Admin for the project has tried 4x. I get his personal emails fine. The agent at the groups@genebygene.com for FTDNA group project help has tried 2x to no avail. I have added the info@familytreedna.com to my contact list. None of the ones they are trying to send are in my spam folder. I need my GAP.
Any suggestions ? I have a gmail address. Thank you.

Last edited by bstockton; 12th August 2017 at 05:11 PM.
Reply With Quote
Old 13th August 2017, 07:28 PM
Darren Darren is offline
Customer Support Specialist
Join Date: Jun 2007
Posts: 863
If you can send me a private message with your email address I can make sure it hasn't been flagged on our end.

Family Tree DNA
Reply With Quote


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
How do I get my name to show up as an admin on project home page? TwiddlingThumbs Group Administrators - New and Begining Admins 2 3rd July 2017 06:03 PM
Unknown project admin ifiru Grumbles & Gripes 2 27th January 2017 06:14 AM
newbie admin of surname project penguin Group Administrators - New and Begining Admins 25 28th January 2015 08:30 AM
Newbie Project Admin Roscoe2000 Group Administrators - New and Begining Admins 1 24th March 2014 06:48 PM
Carroll surname project: no admin? Mike Carroll Features Requests & Bug Reports Area 1 1st November 2011 11:53 AM

All times are GMT -5. The time now is 06:51 PM.

Family Tree DNA - World Headquarters

1445 North Loop West, Suite 820
Houston, Texas 77008, USA

Phone: (713) 868-1438 | Fax: (832) 201-7147
Copyright 2001-2010 Genealogy by Genetics, Ltd.
Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.