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  #1351  
Old 19th March 2018, 12:03 PM
Kafky Kafky is offline
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Join Date: Nov 2016
Posts: 16
Quote:
Originally Posted by topple View Post
So my batch 833 Family Finder results were completed today (3/19/2018), however I cannot access the reports yet. I keep getting the check back in 24-72 hour message. Hopefully, that resolves within the stated timeline. Anyone else form batch 833 that has this isssue?
Why do you say that the results were completed? I only see this on the status of the order history: Batched 02/12/2018 833
Completed Pending 833

Then I can see the delay message on the detailed message.
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  #1352  
Old 19th March 2018, 01:41 PM
topple topple is offline
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Join Date: Mar 2018
Posts: 10
Batch 833 Family Finder

On my order page it has my Family Finder status as:
Completed 03/19/2018 833

However, I can only currently see my Ancient Origins results. All other results, I get the pending 24 or 24-72 hours screen.
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  #1353  
Old 19th March 2018, 02:39 PM
Cats Cats is offline
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Join Date: Oct 2006
Posts: 237
Quote:
Originally Posted by Kafky View Post
Why do you say that the results were completed? I only see this on the status of the order history: Batched 02/12/2018 833
Completed Pending 833

Then I can see the delay message on the detailed message.
That is normal. They give you the date the test results are finished and put into the system. It takes hours to go through the system and produce your reports. This is my layperson's explanation.
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  #1354  
Old 19th March 2018, 05:09 PM
Runwithit Runwithit is offline
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Join Date: Jun 2017
Posts: 43
Is anyone in 833 still showing as pending / not yet completed? Or is it just me?
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  #1355  
Old 19th March 2018, 09:28 PM
bhemph bhemph is offline
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Join Date: Feb 2018
Posts: 10
I have a batch 814 and 816 FF still pending. The first looks promising though with the "Pending Results: Check back in 24 hours". They were batched around Christmas.
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  #1356  
Old 20th March 2018, 04:15 AM
Kafky Kafky is offline
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Join Date: Nov 2016
Posts: 16
Quote:
Originally Posted by Runwithit View Post
Is anyone in 833 still showing as pending / not yet completed? Or is it just me?
Still pending here!
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  #1357  
Old 20th March 2018, 05:29 AM
Cats Cats is offline
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Join Date: Oct 2006
Posts: 237
Quote:
Originally Posted by bhemph View Post
I have a batch 814 and 816 FF still pending. The first looks promising though with the "Pending Results: Check back in 24 hours". They were batched around Christmas.
I am in batch 836 and I am only waiting for my matches, already have 2 other reports. 814 is a much older batch number. You should contact FTDNA.
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  #1358  
Old 20th March 2018, 05:56 AM
Cats Cats is offline
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Join Date: Oct 2006
Posts: 237
Quote:
Originally Posted by bhemph View Post
I have a batch 814 and 816 FF still pending. The first looks promising though with the "Pending Results: Check back in 24 hours". They were batched around Christmas.
I am in batch 836 and I am only waiting for my matches, already have 2 other reports. 814 is a much older batch number. You should contact FTDNA.
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  #1359  
Old 20th March 2018, 07:54 AM
kmym kmym is offline
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Join Date: Mar 2018
Location: Tokyo, Japan
Posts: 5
Currently waiting on the batches below:

837 - expected 03/26/2018 - 04/09/2018
myOrigins and ancientOrigins came in today!

839 - expected 04/02/2018 - 04/16/2018
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  #1360  
Old 20th March 2018, 08:29 AM
KSperling KSperling is offline
FTDNA Customer
 
Join Date: Mar 2018
Posts: 12
Reporting my status:

Batch: 838

What: Two kits, one with just FF, one with FF and Y-DNA

Kit 1 (FF) status:
- First thing the morning of March 15: ancientOrigins
- Later in the morning of March 15: myOrigins
- Everything else pending, check back in 24 hours

Kit 2 (FF & Y-DNA) status:
- First thing this morning: ancientOrigins
- Everything else FF pending, check back in 24 hours
- Y-DNA awaiting results (no surprise there)
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