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  #1  
Old 18th April 2017, 10:08 PM
loobster loobster is offline
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Join Date: Feb 2012
Posts: 421
Order Summary Report - Question

Found the Order Summary Report under Member Reports.

Seemed pretty straightforward. (So far, no Members have Tests ordered but not yet in.)

Red X's for Test Not Ordered.
Green checks for Test Ordered or maybe for Results in.

But then for one of the Kits, for which the Family Finder Test had been ordered and taken, with Results in -- under Family Finder, instead of a Red Check as every other Kit so far has, there is a Blue Circle (with a diagonal line thru it,upper right to lower left) -- What does that mean?
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  #2  
Old 19th April 2017, 03:18 AM
prairielad prairielad is offline
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Join Date: Feb 2011
Location: Canada
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X - No Order
- Ordered/Not Batched
Β - Batched/No Results
✓ - Results Back


if results are in then it may be a delay in updating stats....try clicking on update order summary

Last edited by prairielad; 19th April 2017 at 03:21 AM.
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  #3  
Old 19th April 2017, 08:04 PM
loobster loobster is offline
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Join Date: Feb 2012
Posts: 421
Quote:
Originally Posted by prairielad View Post
X - No Order
- Ordered/Not Batched
Β - Batched/No Results
✓ - Results Back


if results are in then it may be a delay in updating stats....try clicking on update order summary
Thanks much. Now I know what it is trying to say.

I am brand new to being a Project Admin, this Project is Brand New, I just added the Kit to it this week, but
this is a Kit I ordered and am primary manager of, results have been in for a long time, and Order History shows Family Finder was completed in 2014 (completed more than a year after I ordered the Kit, but long ago)- would FTDNA be planning to re-do it for some reason, or any idea what is going on? (Aside: Complete Order History shows MtFull as completed in 2015, and Order Summary has a green check for it)
(PS - tried the "Update Order Summary" anyway - nothing changed.)
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  #4  
Old 2nd May 2017, 03:56 PM
loobster loobster is offline
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Join Date: Feb 2012
Posts: 421
Just thought I would let folks know - a couple of days later, the Family Finder test which had been showing as "Ordered/Not Batched" - even tho results in for several years - finally switched to correctly having a green check mark meaning "Results Back".
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  #5  
Old 12th August 2017, 05:26 PM
bstockton bstockton is offline
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Join Date: Apr 2016
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That's good news !
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