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  #1  
Old 25th February 2017, 11:59 AM
richjh richjh is offline
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Join Date: Apr 2015
Location: Palo Alto CA
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Blog Entries: 2
can't add known know cousins

I'm pretty sure I have my group admin account setup correctly but when I try to add my known cousins is where I must be doing something wrong. I have around 14 - 1st cousins and my 95 year old uncle added to FTDNA but when I follow the directions but when I sign in using these directions it won't let me add any of my cousins,

Sign in to your GAP account using your GAP username and password.
On the GAP homepage, click MY ACCOUNT on the menu bar, and select Add Projects.
In the DKit and Code fields, enter the temporary ID and password, respectively, contained in the new project email you received.
Click Add Project.

When I check on my cousins I need to sign in and out to look at them. What the heck am I doing wrong?
Rich
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  #2  
Old 25th February 2017, 12:40 PM
prairielad prairielad is offline
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Join Date: Feb 2011
Location: Canada
Posts: 1,808
You need to add them to the project individually.

You can do it one of two ways

1)If you are authorized to access individual kits by logging on to them using their password
In Gap, go to My Account > Kit Authorization
Enter kit number and password for each kit.

2)If you do not have password for kits,
Go to Project Administration > Project Profile
There will be a Join link address, copy it and send to member you would like to join. They will have to logged into kit and then paste address into address bar.

You may then have to accept request under project Administration > Join Authorization
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  #3  
Old 15th April 2017, 07:22 PM
loobster loobster is offline
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Join Date: Feb 2012
Posts: 468
Quote:
Originally Posted by prairielad View Post
You need to add them to the project individually.

You can do it one of two ways

1)If you are authorized to access individual kits by logging on to them using their password
In Gap, go to My Account > Kit Authorization
Enter kit number and password for each kit.
So - I went to Kit Authorization - and the only screen it gave me started with "To enable full access to a kit, you need the kit number and password." -- and then had Fields for Kit Number and Password.
I tried it for my own Kit, and got the message:
"The kit number you entered is not part of this project. Full access only works for kits that are a part of your project. Please add this kit to your project before trying to gain full access."

Did I do something wrong, or ??

Last edited by loobster; 15th April 2017 at 07:25 PM.
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  #4  
Old 15th April 2017, 07:30 PM
KATM KATM is online now
mtDNA: K1a3 | Y-DNA: R-L1308*
 
Join Date: Nov 2012
Location: Mid-Atlantic coast, U.S.A.
Posts: 869
Did you go to https://www.familytreedna.com/login.aspx to log in to the kit, or try to log in from within the project? You should log in at the link above, then join the project for each kit.
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  #5  
Old 15th April 2017, 07:50 PM
prairielad prairielad is offline
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Join Date: Feb 2011
Location: Canada
Posts: 1,808
It has been awhile since I have added new kits to the kit authorization so I maybe missing that step.

Easiest way to my knowledge to join kits to projects is to log into you GAP account and go to Project Administration > Project Profile

There will be a join link listed there (with code), copy it.
log onto a kit in a separate browser (or copy and save link and use same browser after logging out of GAP)

Once logged on to individual kit, paste link in address bar > enter.
This will join kit to project
May have to go to(on GAP) Project Administration > join Authorization > view join requests to accept kit to project

Last edited by prairielad; 15th April 2017 at 07:52 PM.
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  #6  
Old 17th April 2017, 12:51 AM
loobster loobster is offline
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Join Date: Feb 2012
Posts: 468
Quote:
Originally Posted by prairielad View Post
Easiest way to my knowledge to join kits to projects is to log into you GAP account and go to Project Administration > Project Profile

There will be a join link listed there (with code), copy it.
log onto a kit in a separate browser (or copy and save link and use same browser after logging out of GAP)

Once logged on to individual kit, paste link in address bar > enter.
This will join kit to project
May have to go to(on GAP) Project Administration > join Authorization > view join requests to accept kit to project
Doing that gets a page headed with "Join The <my family finder Project> Group Project" - but the page has no "Join" button and no "Request" button, and does not result in my being joined to the project. I've found out how to get the Description of the Project in there, and have gotten that working. But can see no way to join from the page inviting me to join.

Is the "Join" or "Request" Button supposed to show, or how am I supposed to join from the page inviting me to join?

Is there a lag time before this works, or are there certain steps/actions/setting up I have to do before they will work?
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  #7  
Old 17th April 2017, 04:30 AM
prairielad prairielad is offline
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Join Date: Feb 2011
Location: Canada
Posts: 1,808
There will be two join link addresses in your project profile page (GAP > Project Administration > Project profile)

I just tried adding kit.

Use the Returning Join link
Copy and paste into address bar after logging out of GAP and signing into kit (easier to use separate Browsers, then you do not have to log out of GAP)
Fill in form
Go back to Gap and go to Project Administration > join Authorization
View Join Requests
Click on Read beside the Name , message will appear at bottom of list, click on Reply > accept Request
Go to My Account > Kit Authorization and Add kit and password (may have to wait a period for system to recognize kit part of project before doing this step)
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  #8  
Old 18th April 2017, 01:04 AM
loobster loobster is offline
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Join Date: Feb 2012
Posts: 468
prairielad - MUCH THANKS!

I had "Allow order without join request?" clicked - do not know if that was what made the difference - but
did not have to fill out any form - just clicked the join button which was now finally showing when did the "Returning Join Link" instead of the "Join Link"!!

Also no Join Authorization needed.
So then I went to
My Account > Kit Authorization and Add kit and password
and did that.

HOWEVER - next question -- Is that actually necessary?
ie, it says "to enable full access to a kit, you need the kit number and password" But - how much is available without "full access"? What additional does one have with "full access"?
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  #9  
Old 18th April 2017, 01:56 AM
prairielad prairielad is offline
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Join Date: Feb 2011
Location: Canada
Posts: 1,808
With out full access one can only view account and matches, can not change or download Raw Data, ect. Would have to log on to each account separately to access and change data. Full access is not necessary but if managing accounts it makes it easier.

Feature Read Only Limited Full
Change mtDNA Match Notifications ✓ ✓
Change YDNA Match Notifications ✓ ✓
Edit Contact Information ✓* ✓
Edit Personal Profile Photo ✓ ✓
Set myOrigins Survey ✓ ✓
Change Facts & Genes Newsletter Subscription ✓
Change mtDNA CR Display Settings ✓
Change Password ✓
Change Project Administrator Settings ✓
Change Project Email Settings ✓
Download Family Finder Raw Data ✓
Download mtDNA FASTA File ✓
Edit Beneficiary Information ✓
Edit Family Finder Linked Relationships ✓
Edit Personal Profile Information ✓
Leave Projects ✓
* Except your primary email address
Attached Images
File Type: png Full access.png (39.4 KB, 2 views)

Last edited by prairielad; 18th April 2017 at 02:01 AM.
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